[Remote] Sr. Business Systems Analyst - Professional Services (Remote)
Note: The job is a remote job and is open to candidates in USA. CrowdStrike is a global leader in cybersecurity focused on stopping breaches through advanced AI-native platforms. They are seeking a Sr. Business Systems Analyst to align technology solutions with business needs, manage FinancialForce and Salesforce systems, and implement business applications to support Professional Services teams.ResponsibilitiesPartner with business stakeholders to maintain a prioritized strategic roadmap, and coordinate and execute Salesforce.com and Professional Services Automation (PSA) / FinancialForce projects and enhancementsProvide strong analytical, problem solving, technical, and project management skills to effectively collect requirements, evaluate options, and design and deliver quality solutionsOwn functional tasks and deliverables, including: SOX reporting, process definition, requirements gathering and backlog management, vendor selection, fit/gap analysis, functional design, testing, training, reporting, support, and continuous improvement of business applicationsCreate and maintain project, application and architectural design, and process documentsWork to drive adoption and alignment across the company’s business processes and systemsEnsure the consistency and quality of data across the companyUse and recommend best practices while delivering scalable high quality solutionsSkillsBachelor's degree (technical degree preferred)7+ years of experience implementing, configuring and administering SaaS business systems for a software company, with at least 3 years of Salesforce and FinancialForce (or related) experienceDetail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skillsExcellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadershipProven ability to work creatively and analytically in a problem-solving scenarioStrong knowledge and understanding of the Salesforce.com platform, eco-system and best-practicesSalesforce.com certification (Administrator, Advanced Administrator) and FinancialForce/Certinia certifications preferredExperience with PSA concepts including resource management, project billing, and revenue recognition preferredPassion for creating a frictionless end user experienceBenefitsEligibility for bonusesEquity grantsA comprehensive benefits package that includes health insurance401kPaid time offMarket leader in compensation and equity awardsComprehensive physical and mental wellness programsCompetitive vacation and holidays for rechargePaid parental and adoption leavesProfessional development opportunities for all employees regardless of level or roleEmployee Networks, geographic neighborhood groups, and volunteer opportunities to build connectionsVibrant office culture with world class amenitiesGreat Place to Work Certified™ across the globeCompany OverviewCrowdStrike is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data. It was founded in 2011, and is headquartered in Sunnyvale, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.crowdstrike.com.