Compliance Program Manager - Content Regulation and Privacy
About the position As a Content & Privacy Compliance Program Manager, you will be responsible for driving regulatory compliance programs forward and owning their outcomes. This will include working with stakeholders to build process implementations, creating documentation, and direct ownership of external audits for our organization. You will need to be an enthusiastic self-starter, diplomatic, reliable, optimization oriented, and capable of managing interpersonal dynamics well in high-pressure situations. You will be a part of a team of talented individuals who are just as passionate about supporting one another as they are about OpenAI's mission. In this role you will help support and drive the business through building repeatable and scalable compliance processes across the organization, while consistently driving to reduce risks. Responsibilities • Drive compliance readiness for regulatory content and privacy programs across OpenAI. • Enable OpenAI's business and regulatory compliance by prioritizing where to mitigate risks and build processes that reduce friction. • Partner with internal teams to scope projects and initiatives that move our key objectives forward. • Automate away administrative burdens to focus on pressing operational priorities. • Leverage the collective knowledge of the team to learn and develop expertise. • Build and improve the operational workflows for content and privacy compliance across OpenAI. Requirements • Experience and expertise in content and privacy regulatory compliance. • A robust understanding of the operational processes that underpin regulatory compliance with OSA, DSA, GDPR and other content moderation and privacy standards. • Excellent program management skills, with a track record of having delivered on complex initiatives in a fast-moving environment. • Experience leading third-party compliance audits. • Strong written communication and customer service skills with an ability to engage across all levels of internal and external leadership. • Ability to empathize and collaborate with colleagues, independently manage and run projects, and prioritize efforts for risk reduction. • Ability to learn new skills and technologies to deliver effective solutions. • Strong attention to detail, including maintaining accurate records and diligently following through on open requests. • Experience operationalizing workflows to increase responsiveness with an eye toward continuous compliance and continuous process improvement. • Experience developing and navigating technical and compliance documentation and contract language. Benefits • Relocation assistance to new employees. • Hybrid work model of 3 days in the office per week. Apply tot his job