[Remote] Sr Business Operations Manager, Product Marketing

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Intapp is looking for a Senior Business Operations Manager for Product Marketing (PMM) to own field readiness across their go-to-market organization. This role will focus on translating strategic priorities into measurable programs, managing operational cadence, and ensuring the sales team is equipped with the right assets and messaging.ResponsibilitiesYou own the rhythm that keeps the PMM org aligned and accountableYou identify and define the KPIs that matter — content output velocity, field adoption rates, pipeline influence, seller readiness scores, and asset utilization — and build the reporting infrastructure to make them visibleYou set quarterly and annual targets against each metric, giving the team a clear bar to hit and a framework for prioritizing energyOn a weekly cadence, you track performance across the function, surface blockers early, and keep stakeholders informed without burying them in dataYou go beyond scorekeeping: you analyze trends and extract insights that reveal where PMM creates outsized impact, where the team is underdelivering, and what the evidence says about where to invest nextYou also stay alert to structural improvements, process redesigns, and capability bets that move the function forward, not just keep it runningYou own the bill of materials, the authoritative inventory of what we produce, for whom, and to what standard, and use it to align content investment with GTM priorities, not just fill a catalogYou establish and enforce the frameworks that govern how each asset type gets built, ensuring every battle card, sales play, and one-pager delivers a consistent, on-message experience regardless of who created itYou also own the strategic refresh cycle for the field readiness portal, conducting annual audits and driving ongoing updates so the content sellers rely on stays current, relevant, and tied to where the business is goingYou own Intapp’s sales play portfolio as a product, with a full lifecycle from ideation to retirement, real user feedback and outcomes, and a continuous improvement engine behind itWorking cross-functionally with PMMs, sales leadership, and RevOps, you identify the GTM motions that need plays, define what each play needs to accomplish, and build the supporting asset templates and objectives — pitch decks, demo scripts, and more — that make sellers effective at executing themYou own the launch: coordinating with enablement, field communications, and deployment so new plays land with adoption, not just awarenessOnce live, you measure what matters: play utilization, seller engagement, pipeline influence, and win-rate differentials between reps who use plays versus those who don’tYou run a structured feedback loop with field input, call intelligence, and deal data to identify what’s resonating and what needs to change — and actively manage the portfolio’s health by retiring plays that have run their course and prioritizing updates based on product releases and dataSkills7+ years of experience in business operations, sales enablement, product marketing, or GTM strategy in a B2B SaaS environmentStrong judgment about what sellers need versus what sounds good in a planning doc, with genuine field empathy and communication skillsComfort with data: you track engagement, interpret feedback, and make recommendations based on evidenceClear, direct communication: you write well and know how to make complex updates land simplyA track record of running cross-functional programs with multiple stakeholders and tight deadlinesExperience building customer-centric processes and workflowsBachelor's degree required; MBA optionalBenefitsProfessional development opportunities supported by a community of experienced professionalsReimbursement for training and continuing education to help you stay ahead in your careerModern, open offices designed to inspire creativity and collaborationComplimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the dayComprehensive wellness and flexible time off programsFamily-formation benefits and support during your family-building journeyPaid volunteer time offDonation matching program for the causes you care aboutCompany OverviewIntapp is a provider of industry-specific, cloud-based software solutions that enable connected professional and financial services. It was founded in 2000, and is headquartered in Palo Alto, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.intapp.com.Company H1B SponsorshipIntapp has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2024, 6 in 2023, 17 in 2022, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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