[Remote] Software Engineering Manager

Note: The job is a remote job and is open to candidates in USA. Hasbro is a company dedicated to entertaining and connecting generations through storytelling and play. They are seeking a Software Engineering Manager to help build a new technical foundation and team within their AI Studio, focusing on architecting systems and delivering impactful work that brings iconic characters to life.ResponsibilitiesArchitect, build, and ship features for our AI-powered character platform - including LLM service integrations, REST APIs, and the tooling that lets internal and external partners configure and deliver character experiencesEstablish engineering foundations: CI/CD pipelines, code review standards, observability practices, on-call runbooks, and deployment processes that can hold as the team scalesIntegrate with LLM providers (OpenAI, Google Gemini), voice services (ElevenLabs for TTS, AssemblyAI for STT), and real-time delivery infrastructure (LiveKit) to power live character interactionsRecruit, onboard, and build a team of engineers organized around dedicated product areas as the portfolio expandsPartner with the Principal AI Engineer and product leadership to shape technical strategy, make build-versus-partner decisions, and represent engineering direction across business and creative stakeholdersMeasure outcomes, identify gaps, and continuously improve both delivery practices and team structure based on what you learnSkills3+ years of hands-on software engineering experience shipping production web applications, with 1-2+ years in a tech lead or engineering management roleProduction experience on AWS (Lambda, API Gateway, RDS, S3, and ECS) and proficiency in Node.js and/or PythonDirect experience integrating LLM APIs (OpenAI, Gemini, Anthropic, etc.) in a production context. Understanding how these systems behave at scale is essential, not a bonusA track record of building and operating REST APIs consumed by external teams or partners, with attention to versioning, access control, and reliabilityExperience establishing or improving CI/CD pipelines, deployment practices, and observability tooling (Datadog or equivalent) in a cloud environmentStrong communication skills - the ability to represent engineering decisions clearly for product, business, and creative stakeholders who may not share the same technical contextComfort leading in spaces where the structure is still forming, priorities shift quickly, and the right answer requires asking good questionsExperience managing and mentoring engineers through growth or transition, with genuine interest in developing people alongside the productExperience with real-time communication systems (WebRTC, WebSockets, etc.)Familiarity with voice AI services, including text-to-speech (TTS) and/or speech-to-text (STT)Exposure to prompt engineering, RAG architectures, or evaluation frameworks for LLM-powered systemsBackground in entertainment, gaming, consumer products, or IP-driven developmentBenefitsHealth & Wellness: Medical, Dental, and Vision InsuranceTime Off to Recharge: Paid Vacation & HolidaysFinancial Well-being: Generous 401(k) MatchLife & Family Support: Paid Parental LeaveGiving Back: Volunteer & Employee Giving ProgramsLevel Up Your Skills: Tuition ReimbursementExclusive Perks: Product Discounts & More!Company OverviewHasbro is engaged in providing children’s and family leisure time products with brands and entertainment properties. It was founded in 1977, and is headquartered in Pawtucket, Rhode Island, USA, with a workforce of 5001-10000 employees. Its website is https://shop.hasbro.com.Company H1B SponsorshipHasbro has a track record of offering H1B sponsorships, with 1 in 2026, 1 in 2025, 5 in 2024, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.