[Remote] Software Engineer (L2)

Note: The job is a remote job and is open to candidates in USA. Twilio is a company shaping the future of communications and is looking for a talented Software Engineer to join their Messaging team. The role involves designing, building, and optimizing systems for messaging functionalities while collaborating with cross-functional teams to deliver reliable solutions.ResponsibilitiesDesign and build large-scale distributed messaging and media systems with a focus on reliability, availability, scalability and performanceWork closely with stakeholders and product teams to gather business requirements and translate them into effective technical solutionsOwn your code end-to-end from development to deployment and provide operational support through on-call rotationsTake ownership of troubleshooting and resolving operational issues, with opportunities to enhance existing troubleshooting processes and toolsParticipate in the refinement of the team's ticket backlog, estimating work and follow Agile ceremoniesMentor early in career engineers and contribute to a culture of continuous learning and improvementSkillsBachelor's Degree in CS or related field or equivalent working experience3+ years of related software development experience shipping multiple products / servicesProficiency in one or more programming languages including Java, Scala, C, C++ and advanced concepts like asynchronous programming, multi-threading etcExperience in AWS cloud solutions, Kubernetes/EKS, CI/CD pipelines like Buildkite & containerization frameworks like DockerExperience with asynchronous communication patterns like Kafka, SQS, RabbitMQ etcExperience with relational and non-relational databases, SQL queries, query optimizations and ETL toolsExperience with Testing & AutomationCuriosity and interest in learning new programming languages and frameworksWorking in agile teams or startup environments with strong customer focus. Commitment for engineering practices that ensure safe and fast paced releases of servicesDemonstrated organizational agility, cross-team collaboration, commitment for results, and excellent written and verbal communicationsOn-call experience debugging large scale distributed systemsExperience with Devops infrastructure, specifically IaC tools like Terraform and ArgoCDA strong plus if you have prior experience with MMS/SMS/RCS messaging protocolsExperience designing and implementing large scale solutionsExperience working in distributed and concurrent systemsProficiency in debugging production infrastructure and servicesAbility to work independently and as part of a teamBenefitsEquity planCorporate bonus planHealth care insurance401(k) retirement accountPaid sick timePaid personal time offPaid parental leaveCompetitive payGenerous time offAmple parental and wellness leaveHealthcareA retirement savings programOfferings vary by locationCompany OverviewTwilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.twilio.com/.Company H1B SponsorshipTwilio has a track record of offering H1B sponsorships, with 12 in 2026, 215 in 2025, 168 in 2024, 209 in 2023, 369 in 2022, 264 in 2021, 157 in 2020. Please note that this does not guarantee sponsorship for this specific role.