[Remote] Social Media Specialist

Note: The job is a remote job and is open to candidates in USA. ServiceMaster Brands is a leading provider of residential and commercial services in restoration, cleaning, moving, and bioremediation. They are seeking a Social Media Specialist to manage day-to-day channel strategy, create content, and collaborate across teams to enhance brand engagement.ResponsibilitiesCross‑functional collaboration — Partner with internal teams and external agencies to tightly integrate all social media programs and initiativesSocial strategy development — Build and execute a comprehensive brand social strategy; analyze performance data and adjust content to optimize resultsTrend and platform analysis — Evaluate emerging social trends, platform updates, and potential strategies to keep the brand ahead of the curveContent and calendar management — Oversee content creation, curation, and scheduling across platforms, ensuring alignment with major company prioritiesCommunity and channel oversight — Manage daily activity across all corporate channels, maintain consistent posting, and respond to messages, reviews, and commentsFranchise support and enablement — Develop resources, social calendars, and content libraries for franchisees; support their social strategy and vendor relationshipsCampaign and vendor coordinationSkillsBachelor's degree in journalism, public relations, advertising, or communications1–3 years of experience in social media, media/PR, journalism, or a related fieldAbility to manage and coordinate work with external partners and service providersStrong organizational skills with the ability to juggle multiple priorities in a fast‑paced environmentStrong writing, editing, and flexible storytelling abilities, including blog writing and AP‑style proficiencyDeep understanding of social platforms, trends, and core marketing principlesHigh proficiency in Microsoft OfficeDemonstrated ability to work autonomously, stay detail‑oriented, and bring creativity and initiative to shifting prioritiesPositive attitude with the ability to build strong relationships, influence at all levels, and travel 1–3 times per yearPhotoshop or InDesign experience preferredBenefitsMedical, Dental, and Vision insurance starting the first day of the month after you’re hiredCompetitive 401(k) match to help you invest in your futureEnjoy 15 days of paid time off, plus 10 paid holidays and 2 floating holidays to recharge and celebrateWe’re committed to your development with career advancement and professional growthThis position is 100% remote and can sit anywhere out of the U.S.Company OverviewServiceMaster Restore®, the largest franchised disaster restoration company in the United States, provides mitigation and restoration services to homeowners and business owners. It was founded in 1971, and is headquartered in North Scituate, Massachusetts, USA, with a workforce of 10001+ employees. Its website is https://servicemastersouthshore.com.