[Remote] Social Media Manager

Note: The job is a remote job and is open to candidates in USA. Credit Acceptance is an award-winning company recognized for its workplace culture and dedication to success. They are seeking a Social Media Manager to own and evolve their social presence, translating business priorities into effective social strategies and content across platforms.ResponsibilitiesOwn and evolve the organic social media strategy across platforms, aligned to business goals (awareness, dealer growth, consumer contracts)Develop and manage a content calendar that balances campaign support, evergreen content, and timely opportunitiesIdentify where and how social can most effectively contribute to broader marketing initiativesBring forward clear recommendations on platforms, formats, and content approaches based on performance and trendsCreate and/or adapt social-first content, including copy, light visuals, and short-form video conceptsTranslate business messaging into clear, engaging, platform-appropriate content for both B2B and B2C audiencesPartner with copywriters, designers, and video team members to execute larger creative conceptsEnsure all content aligns with brand standards, voice, and compliance requirementsOwn day-to-day publishing across all social channelsManage inbound engagement in accordance with legal and compliance guidelinesMonitor brand presence and sentiment across platformsIdentify appropriate opportunities for timely, relevant participation in conversationsDefine success metrics and track performance across platformsAnalyze results and translate performance data into clear insights and recommendationsContinuously test and refine content, cadence, and channel approachPartner with Marketing team to align organic and paid efforts and improve overall performanceSkillsBachelor's degree in Marketing, Communications, or related field (or equivalent experience)3–5 years of experience managing social media for brands (not personal accounts)Demonstrated experience owning and executing social strategies that drive measurable resultsExperience creating and publishing content across multiple platformsExperience analyzing performance and optimizing accordinglyStrong understanding of major social platforms and how content performs across each (We're currently active or ramping up on Facebook, Instagram, and LinkedIn and exploring other channels.)Ability to think strategically and execute independentlyStrong writing skills with the ability to communicate clearly and adapt tone by audienceWorking knowledge of content creation tools (e.g., Adobe Creative Suite, Figma, CapCut or similar)Experience with social media management and analytics toolsAbility to interpret data and use it to inform decisionsUnderstanding of how organic and paid social work togetherStrong organizational and prioritization skillsClear communicator and effective cross-functional partnerExperience in financial services or other regulated industriesExperience supporting both B2B and B2C audiencesFamiliarity with social media compliance considerationsExperience working within an in-house Creative or Marketing teamExperience partnering with paid media teamsBenefitsExcellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to WorkAn annual bonus planCompany OverviewCredit Acceptance is an indirect finance company that helps eligible consumers restart financially. It was founded in 1972, and is headquartered in Southfield, Michigan, USA, with a workforce of 1001-5000 employees. Its website is http://www.creditacceptance.com/.