[Remote] Site Reliability Engineer (Hosted Infra) - Platform

Note: The job is a remote job and is open to candidates in USA. Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale. They are seeking a Site Reliability Engineer to integrate, scale, and evolve multi-cloud infrastructure while optimizing reliability and lifecycle of hosts across multiple cloud providers.ResponsibilitiesEngineering software to automate large-scale systems — building internal tools and services, not just running scriptsOptimizing the reliability and lifecycle of hosts across multiple cloud providersStrengthening our observability posture — crafting alerting and monitoring systems that drive incident prevention over incident responseScaling global infrastructure and evolving the infrastructure management processes to meet growing demandContributing to code reviews, sharing your work, planning what we need to do next, and both mentoring and being mentored by teammatesBeing part of a balanced SRE on-call rotation: responding to incidents, improving runbooks, participating in postmortems, and championing reliability improvementsSkillsExperience building software with Golang. You are also comfortable reviewing others' code and offering constructive feedbackProduction experience operating large-scale cloud compute (hundreds of hosts or more) via automated workflowsDeep experience with Linux systems — you are at home in the terminal debugging at the OS levelProficiency working with containerized workloads in productionA customer-first, systems-thinking approach to operational problems — you care about root causes, not just symptomsComfortable working across time zones in both real-time and asynchronous contextsYou contribute clear and maintainable documentation such as software designs, runbooks, architecture diagrams/decisions, postmortems, etcYou communicate project status regularly and clearly, flag blockers early, and follow through on action itemsA sensible approach to AI integration — identifying where AI tools genuinely reduce operational burden and embedding them into workflows without adding complexityProduction experience with any of: Terraform, Puppet, Ansible, Argo CD, Argo Workflows, CUE, Docker, Kubernetes, Ubuntu, or Ubuntu Live PatchExperience being on-call during incidents and using observability tools (e.g. Elastic Stack, Graphite, Prometheus, Influx) to diagnose issues, quantify impact, and confirm mitigationsHands-on experience engineering solutions with the Elastic StackBenefitsElastic's stock programCompany-matched 401k with dollar-for-dollar matching up to 6% of eligible earningsCompetitive pay based on the work you do here and not your previous salaryHealth coverage for you and your family in many locationsAbility to craft your calendar with flexible locations and schedules for many rolesGenerous number of vacation days each yearWe match up to $2000 (or local currency equivalent) for financial donations and serviceUp to 40 hours each year to use toward volunteer projects you loveMinimum of 16 weeks of parental leaveCompany OverviewElastic builds software to make data usable in real time and at scale for search, logging, security, and analytics use cases. It was founded in 2012, and is headquartered in Mountain View, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.elastic.co.Company H1B SponsorshipElastic has a track record of offering H1B sponsorships, with 1 in 2024, 2 in 2022, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.