[Remote] Senior Voice and Clinical Communications Engineer - Remote

Note: The job is a remote job and is open to candidates in USA. Pacific Medical Centers is seeking a Senior Voice and Clinical Communications Engineer to join their Clinical Communications and Voice Services engineering organization. The role involves the design, operation, and modernization of enterprise communication platforms to support patient care, ensuring systems are reliable and aligned with clinical needs.ResponsibilitiesDesign, operate, and modernize enterprise communication platforms that support patient careEnsure platforms are resilient, highly available, and aligned to evolving clinical and operational needsPartner closely with engineering, operations, and clinical teams to drive modernization and improve service reliabilitySkillsBachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering. Or equivalent educ/experience5 years Related experience; 5-8 years preferredExperience in automation, specifically related to deployment, recovery, or other manual processesExperience with n-tier solutionsExperience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually)Experience influencing software engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service ExpectationsExperience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirementsGood experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problemsExperience in problem solving using systematic procedures and investigating problems utilizing root cause analysisExperience in a Healthcare environmentBenefitsRetirement 401(k) Savings Plan with employer matchingHealth care benefits (medical, dental, vision)Life insuranceDisability insuranceTime off benefits (paid parental leave, vacations, holidays, health issues)Voluntary benefitsWell-being resourcesAdditional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunitiesCompany OverviewPacific Medical Centers (PacMed) is a private, not-for-profit, primary and integrated multi-specialty health care network. It was founded in 1933, and is headquartered in Seattle, Washington, USA, with a workforce of 501-1000 employees. Its website is https://www.pacificmedicalcenters.org/.