[Remote] Senior Transformation Program Manager

Note: The job is a remote job and is open to candidates in USA. Goods & Services is a product design and engineering company that addresses mission-critical challenges for large enterprises. They are seeking a Senior Transformation Program Manager to support a significant technology overhaul, ensuring effective program management and alignment across multiple tracks and stakeholders.ResponsibilitiesOwn the executive relationship with Program leadership and executive stakeholders, author and maintain the Program's North Star vision document, and ensure that strategic decisions are made, not deferredRun the program management infrastructure: MoSCoW tracker, decision log, status reporting, cross-track dependency management, and the executive readout cycleBe a key partner in knowledge transfer to the client’s internal project manager, with the explicit goal of leaving behind a functioning PPM methodology at the end of the engagementServe as the primary relationship owner with Program leadership and executive stakeholders, the face of the engagement at the steering levelAuthor and maintain the Program North Star / executive vision document, keeping the strategic narrative current as decisions are made and context evolvesChair executive steering sessions and Program board meetings, preparing agendas, driving decisions, and ensuring leadership always has a clear, decision-ready view of the ProgramTranslate complex technical and delivery inputs into executive-ready language for C-suite, board, and lender audiencesMaintain the Program-level dependency map across all tracks and ensure cross-track alignment without creating overhead for implementation teamsOwn the build-operate-transfer plan, ensuring that methodologies and governance rhythms are absorbed by the client's internal team throughout the engagement, not handed over at the endOwn and maintain the MoSCoW priority tracker across all workstreams, running prioritization sessions, challenging scope and benefits, keeping must-haves clearly separated from could-havesMaintain the program-level decision log, every decision documented with context, rationale, owner, date, and downstream dependenciesManage the cross-track dependency map across all active projects, flagging conflicts and sequencing risks before they become blockersProduce weekly program status reports and executive readout materials, timeline, risks, decisions required, deliverable status, and escalation itemsOwn stage gate preparation across program phases, ensuring each tranche has documented entry and exit criteria, and that leadership has what it needs to make a clear go/no-go callProactively surface risks, assumptions, and issues before they stall the Program, with particular attention to integration points between delivery vendors, internal architecture, and the Transformation OfficeDraw on Program leadership experience to identify where transformation Programs typically break, scope drift, vendor dependency, ungoverned decisions, and misalignment between delivery and business outcomesMaintain a single source of truth for Program status, what has been decided, what is open, and what is blocked, and communicate that view simply and consistently to all stakeholdersSupport the development of decision and comparison matrices for platform, sequencing, and investment choicesCoordinate across multiple delivery partners and internal teams without creating reporting burden for the people doing the workEnsure that vendor plans, risks, and dependencies are visible and integrated into the overall Program governance model, governing vendor integration into the Program, not replacing vendor delivery managementInterface regularly with the client's internal PMO and project manager, transferring methodology and building internal capabilitySkills10+ years of program or project management experience, with at least 4 years leading enterprise cloud transformation programsDemonstrated ownership of a cloud modernization program, cloud-native platform build, large-scale cloud migration, or equivalent. You have led a program of this type, not just supported one, and you can speak to what went wrong as clearly as what went rightExperience owning the executive relationship on a consulting or TMO engagement, not just reporting to stakeholders, but managing them, shaping their decisions, and holding the strategic narrativeExperience running multi-vendor, multi-track programs where you were responsible for dependency management, cross-team coordination, and keeping delivery honest against a strategic planHands-on experience with PPM frameworks — MoSCoW prioritization, RAID logs, decision logs, stage gate governance, and executive reporting cadencesComfortable governing complex technical Programs without being the technical expert, able to ensure technical decisions are visible, documented, and connected to Program outcomesFamiliarity with cloud transformation concepts at a governance level, enough to understand Program sequencing risks, vendor dependencies, and the implications of major architecture choices without needing to make themPMP certificationExperience with telecom, communications platforms, or regulated industriesSAFe, PRINCE2, MSP (Managing Successful Programs), or equivalent transformation methodology experienceCompany OverviewGoods & Services is a product design and engineering company. We transform complex ideas into market-ready products & systems, built for the AI era. It was founded in 2013, and is headquartered in Canton, Georgia, USA, with a workforce of 201-500 employees. Its website is https://www.nearshoretechnology.com/.Company H1B SponsorshipGoods & Services has a track record of offering H1B sponsorships, with 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.