[Remote] Senior Software Engineer, Platform

Note: The job is a remote job and is open to candidates in USA. SeatGeek believes live events are powerful experiences that unite humans. They are seeking a Senior Software Engineer to help build and improve their platform, providing a secure and reliable foundation for product development.ResponsibilitiesDesign, build, and support shared platform systems and tooling that help teams across SeatGeek develop and run services reliablyPartner with engineering and product teams to address performance, scalability, and reliability needs as our marketplace and business growContribute to system reliability, observability, security, and scalability through automation and well-considered abstractionsParticipate in operating production systems, including supporting releases, taking part in an on-call rotation, and responding to incidents and support requests with guidance and collaboration from the teamCollaborate across teams and disciplines to identify friction and improve how software is built and operated at SeatGeekHelp evolve internal platforms, APIs, standards, and shared tooling to improve reliability and developer experience over timeParticipate in evaluating new technologies and patterns, balancing short-term needs with long-term maintainability and operational healthUse automation and emerging tools, including AI-assisted workflows, to improve development and operational efficiencyShare context and learnings through documentation, design discussions, and collaboration across teamsSkillsExperience contributing to the design, development, or operation of shared systems, platforms, or infrastructure that support other engineers or teamsFamiliarity with building, running, or improving production systems, and an interest in reliability, security, scalability, and safe ways to deploy and operate softwareA thoughtful approach to writing and maintaining code, with attention to clarity, maintainability, and how others will use and operate what you buildAn interest in developer experience and platform usability, including how tools, abstractions, and workflows affect team productivity and broader business goalsComfort collaborating across teams and disciplines, communicating clearly, and turning broad needs into practical technical solutions with support from othersA commitment to learning and growth (both your own and your teammates') through knowledge sharing, feedback, and continuous improvementLanguages: Python, Go, HCL, YamlVersion control: GitLabAI Tooling: Cursor, ClaudeInfrastructure: AWS, Kubernetes / EKS, TerraformMonitoring & Alerting: DatadogNetworking: Fastly, Kong, CiliumData: Kafka, Flink, RedshiftBenefitsEquity stakeDiscretionary annual bonusFlexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotelyA WFH stipend to support your home office setupUnlimited PTOUp to 16 weeks of fully-paid family leave401(k) matchingStudent loan matching programHealth, vision, dental, and life insuranceUp to $25k towards family building, reproductive health services and Gender-affirming care$500 per year for wellness expensesSubscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical$120 per month to spend on tickets to live eventsAnnual subscription to Spotify, Apple Music, or Amazon musicCompany OverviewSeatGeek operates a mobile-focused ticket platform and search engine that lets fans buy and sell tickets for events. It was founded in 2009, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://seatgeek.com.Company H1B SponsorshipSeatGeek has a track record of offering H1B sponsorships, with 13 in 2025, 6 in 2024, 13 in 2023, 7 in 2022. Please note that this does not guarantee sponsorship for this specific role.