[Remote] Senior Software Engineer - Endpoint Services Portal (Ruby/Rails)

Note: The job is a remote job and is open to candidates in USA. Huntress is a remote-first cybersecurity company founded by former NSA cyber operators, focused on making enterprise-grade cybersecurity accessible to businesses of all sizes. They are seeking a Senior Software Engineer to join their Endpoint Services team, responsible for developing and maintaining portal solutions that enhance endpoint health and troubleshooting capabilities.ResponsibilitiesDesign, develop, and maintain end-to-end portal solutions, primarily in Ruby on Rails, that support endpoint health, troubleshooting, and remediation workflowsOwn delivery, quality, reliability, and maintainability of portal-side features within Endpoint Services’ domainBuild and improve portal workflows, views, notifications, and configuration surfaces that make agent health signals actionable at fleet scalePartner closely with agent engineers to translate backend health signals, diagnostics, and platform capabilities into effective customer-facing and internal experiencesCollaborate with product management and stakeholders across the organization to break down endpoint and platform requirements into well-scoped technical workContribute to technical design discussions and propose practical solutions that balance usability, correctness, maintainability, and delivery speedWrite high-quality, well-tested code; participate in code reviews; and help raise the bar for engineering excellence on the teamPartner with Support and customer-facing teams to improve troubleshooting workflows, reduce investigation friction, and help resolve production issuesCollaborate cross-functionally with other teams to define the data models, internal APIs, and interfaces needed to support scalable portal experiencesHelp shape user-facing experiences around fleet health visibility, degraded state surfacing, partner notifications, and remediation guidanceHelp drive larger efforts by breaking down ambiguous problems, validating designs, and serving as a technical point of contact for stakeholdersSkills8+ years of experience developing complex software products or platform capabilities5+ years of experience building production software in Ruby on RailsExperience with relational databases such as Postgres and ORMs such as ActiveRecordExperience building customer-facing or internal platform capabilities that translate backend systems, health signals, or operational workflows into scalable product experiencesExcellent technical, diagnostic, and troubleshooting skills in distributed systems and production environmentsA strong sense of ownership and responsibility for delivering high-quality, maintainable softwareExperience working across team boundaries, especially in roles that connect backend or platform systems with customer-facing product, portal, or operational experiencesExperience using AI coding agents to accelerate developmentInterest in broadening into endpoint development, with the capacity and willingness to learn the agent-side domain over timeBenefits100% remote work environment - since our founding in 2015Generous paid time off policy, including vacation, sick time, and paid holidays12 weeks of paid parental leaveHighly competitive and comprehensive medical, dental, and vision benefits plans401(k) with a 5% contribution regardless of employee contributionLife and Disability insurance plansStock options for all full-time employeesOne-time $500 reimbursement for building/upgrading home officeAnnual allowance for education and professional development assistance$75 USD/month digital reimbursementAccess to the BetterUp platform for coaching, personal, and professional growthCompany OverviewHuntress is the enterprise-grade, people-powered cybersecurity solution for all businesses, not just the 1%. It was founded in 2015, and is headquartered in Columbia, Maryland, USA, with a workforce of 501-1000 employees. Its website is https://huntress.com.Company H1B SponsorshipHuntress has a track record of offering H1B sponsorships, with 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.