[Remote] Senior Sales Specialist

Note: The job is a remote job and is open to candidates in USA. Angara E-Commerce Private Limited is a luxury jewelry e-commerce company established in 2007 and headquartered in Los Angeles, California. They are seeking a highly motivated Senior Sales Specialist to connect with existing customers and prospective leads in the USA, focusing on building trust and driving repeat purchases through consultative sales conversations.ResponsibilitiesConduct outbound calls to existing customers for upselling, cross-selling, and promoting loyalty programsCall prospective leads generated via SEM, social ads, referrals, and brand campaignsDevelop a deep understanding of Angara’s products and personalization options to provide tailored recommendationsHandle high-value customer conversations with professionalism and empathyCollaborate with CRM and marketing teams to execute outbound campaignsMaintain detailed records of customer interactions and outcomes in CRM toolsMeet and exceed KPIs such as conversion rate, repeat revenue share, and AOV upliftProvide feedback from customer interactions to marketing, product, and operations teamsSkills5+ years of outbound sales experience (luxury/high AOV preferred)Excellent communication skills in English (verbal and written), Preferably UK / USA / Australia ExpatPrior experience in outbound sales, inside sales, or luxury customer serviceAbility to build rapport, consult, and influence buying decisionsComfort with high-ticket sales conversations (average orders $1,000+)Proficiency in CRM systems, call tools, and reporting dashboardsResilience to handle rejection and persistence to follow up effectivelyUnderstanding of USA customer expectations and buying behaviorGIA / IGI certification preferredCompany OverviewOur Story Founded in 2007, Angara Ecommerce Pvt. Ltd. It was founded in 2007, and is headquartered in Jaipur, Rajasthan, IND, with a workforce of 201-500 employees. Its website is https://www.angaraecommerce.com/.