[Remote] Senior Quality Assurance Analyst

Note: The job is a remote job and is open to candidates in USA. Higginbotham is a forward-thinking technology organization that operates Fortress Affinity Management, a standalone affinity insurance platform. They are seeking a Senior Quality Assurance Analyst who will be responsible for ensuring the quality, reliability, and functional integrity of software applications by designing and executing test strategies, identifying defects, and collaborating closely with development teams.ResponsibilitiesDevelops and maintains test plans, test cases, and test scripts across functional, regression, integration, and UAT phases to ensure complete and scalable test coverage as applications evolveExecutes primarily manual test coverage while supporting the expansion and maintenance of automated test suites to improve quality, speed, and repeatabilityIdentifies, documents, and tracks defects, performs root cause analysis on recurring issues, and partners with development teams to prioritize and resolve quality risks efficientlyPartners with software developers, business analysts, and product owners to clarify requirements, identify edge cases, and ensure testability prior to developmentValidates release readiness and communicates go/no-go assessments to stakeholders prior to production deploymentsMaintains test documentation and quality artifacts, and reports test results, defect trends, and quality metrics to support informed release and prioritization decisionsAssists in the evaluation, implementation, and maintenance of automated testing frameworks and tooling to improve testing efficiencyPartners with the development team in the responsible use of AI-assisted tools to improve test design, accelerate defect analysis, increase coverage, and support continuous improvement across the software delivery lifecycleMonitors application environments and data integrity to identify environmental factors contributing to test failuresContributes to the continuous improvement of QA processes, standards, methodologies, and best practices across the technology teamPerforms additional duties as assigned in support of the technology and quality functionSkills5+ years of experience in software quality assurance, software testing, or a related technical role requiredDemonstrated experience testing web-based, enterprise, or internally developed business applications across multiple release cycles, including cross-functional coordination to support production readinessProficiency in Microsoft Excel, Word, PowerPoint, and OutlookAbility to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely mannerAttention to Detail: A strong focus on completing tasks and projects accurately and thoroughlyCommunication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiencesTimely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectivelyTeam Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goalsClient Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfactionDependability: Acknowledgment of the importance of being present and punctualCreative Thinking: Openness to suggesting new ideas and methods to improve processes and outcomeOrganizational Skills: Capability to prioritize tasks and manage multiple projects simultaneouslyAdaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environmentExperience testing internally developed business applications within a Microsoft-centric development environment preferred, including familiarity with Azure DevOps-based delivery practicesExperience working within an agile or scrum development environment preferredBachelor's degree in Computer Science, Information Technology, or a related field such as Business, Mathematics, or Engineering preferred; equivalent combination of education and work experience will be consideredISTQB Certified Tester Foundation Level (CTFL) or equivalent QA certification preferredExperience with Azure DevOps preferred for defect tracking, backlog support, test case management, and sprint and release workflows; experience with comparable platforms such as Jira is also valuedExperience testing REST APIs and system integrations using tools such as Postman or SoapUI preferred, particularly within .NET-based application environmentsFamiliarity with testing .NET-based web applications and related business workflows preferredFamiliarity with SQL for data validation, back-end testing, and troubleshooting in SQL Server-backed systems preferredExperience with version control systems such as Git preferredFamiliarity with AI-assisted development and testing tools preferred, including the ability to use them responsibly to improve productivity, test effectiveness, and software quality within established development standardsBenefitsHigginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.Employee Wellness ProgramCompany paid holidays, plus PTOCompany OverviewHigginbotham is a provider of insurance brokerage services to businesses and individuals. It was founded in 1948, and is headquartered in Fort Worth, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://www.higginbotham.com.