[Remote] Senior Product Manager- Revenue Cycle Management (RCM)

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Kipu Health is dedicated to improving the behavioral health landscape by providing innovative solutions for treatment centers. They are seeking an experienced Product Manager to lead the strategy and development of their Revenue Cycle Management (RCM) solutions, collaborating with cross-functional teams to enhance billing processes and client outcomes.ResponsibilitiesOwn and drive the RCM product roadmap, prioritizing initiatives that deliver measurable value to clients and support Kipu's business goalsTranslate payer requirements, regulatory changes, and client feedback into a clear, actionable product visionDefine and track product success metrics, using data to guide prioritization and validate outcomesConduct ongoing discovery with clients, internal SMEs, and industry stakeholders to deeply understand billing workflows, payer rules, and pain pointsDevelop detailed product requirements, user stories, and acceptance criteria that engineering teams can execute with clarityAnalyze payer-specific billing requirements and ensure product features meet compliance and industry standardsPartner closely with engineering, design, and QA throughout the product lifecycle — from ideation through launch and iterationServe as the primary liaison between product, operations, and client-facing teams to ensure solutions are grounded in real-world needsWork with sales and customer success to support go-to-market efforts, including enablement materials and client communicationsMeet regularly with clients to gather feedback, validate product direction, and build trusted relationshipsPresent roadmap updates and product decisions to internal stakeholders and leadership with clarity and confidenceAct as an internal advocate for the client voice, ensuring RCM product decisions reflect the operational realities of behavioral health providersStay current on healthcare billing trends, payer regulations, and RCM industry developmentsMonitor the competitive landscape and identify opportunities to differentiate Kipu's RCM solutionsSkills5+ years of product management experience, with at least 2 years focused on healthcare RCM, billing, or adjacent domainsDeep understanding of revenue cycle workflows, payer regulations, and healthcare billing best practicesProven ability to translate complex domain requirements into clear, actionable product specificationsStrong analytical and problem-solving skills; comfortable working with data to drive decisionsExcellent communication and stakeholder management skills (i.e. you can explain complex billing concepts to non-technical audiences and technical tradeoffs to executives.)Experience working in agile product development environments with cross-functional teamsFamiliarity with healthcare technology platforms (EMR, CRM, RCM systems) preferredExperience in behavioral health or similar specialty care settings is a plusBenefitsHighly competitive salary based on your local market's compensation data.Flexible paid time off.11 paid holidays.Health, Dental, Vision, Disability, and Life Insurance.Parental Leave.Pet Insurance.Employee Career Path Program.401(k) with Company Match.Company OverviewKipu Health provides behavioral health treatment software solutions. It was founded in 2012, and is headquartered in Miami, Florida, USA, with a workforce of 201-500 employees. Its website is https://www.kipuhealth.com.Company H1B SponsorshipKipu Health has a track record of offering H1B sponsorships, with 2 in 2024, 1 in 2023, 2 in 2022, 2 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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