[Remote] Senior Product Manager, Retailer Platform

Note: The job is a remote job and is open to candidates in USA. Instacart is transforming the grocery industry by providing essential services for grocery delivery and flexible earnings opportunities for personal shoppers. They are seeking a Senior Product Manager to lead the vision and roadmap for their Retailer Platform, focusing on site theming and visual merchandising tools to enhance retailer experiences and drive conversion. The role involves collaborating with multiple teams and major retailers to develop scalable platform capabilities and ensure high-quality delivery of commitments.ResponsibilitiesDefine and drive a multi-year strategy and roadmap for Storefront Platform theming and merchandising tools (templates, components, style tokens, page builders, personalization) that differentiate retailer experiences and scale across partnersLead customer discovery with major retailers; translate brand and merchandising requirements into scalable, secure platform capabilities with clear guardrails, balancing flexibility with performance, accessibility, and SEOOwn end-to-end execution across 5+ teams: write crisp PRDs, prioritize backlogs, sequence launches, and drive outcomes through metrics such as adoption, time-to-launch, conversion lift, and attach rate; run experiments and controlled rampsPartner with Design to evolve a storefront design system and WYSIWYG tooling, and with Engineering to define APIs/SDKs and internal tools that accelerate implementation and reduce ongoing maintenanceServe as the point person for executive and cross-functional communication; align stakeholders across R&D and Commercial, surface trade-offs, de-risk timelines, and ensure retailer commitments land on time with qualitySkills6+ years of product management experience building B2B SaaS or platform products3+ years working directly with enterprise customers in retail, e-commerce, or adjacent industries, including running discovery workshops and QBRs2+ years shipping web theming, CMS, site builder, or design system tooling (e.g., templates, component libraries) used by multiple external customers or internal teamsProven track record leading multi-quarter roadmaps across 5+ cross-functional partners (Engineering, Design, Data Science/Analytics, Research, TPM) and 10+ stakeholdersProficiency with web fundamentals and constraints (HTML/CSS, component libraries, responsive design, performance, accessibility aligned to WCAG 2.1) and with analytics/experimentation (ability to write SQL and use tools like Looker or Amplitude; A/B testing)Experience presenting product strategy, trade-offs, and results to VP+ audiencesBachelor's degree in Computer Science, Engineering, Design, or related field, or equivalent practical experienceExperience with e-commerce or site-building platforms such as Shopify, Webflow, Squarespace/Weebly, Adobe Experience Manager, Contentful, or similarExperience building extensible platform surfaces, including APIs/SDKs and developer or partner ecosystemsBackground in merchandising, personalization, or search/browse optimization for large catalogsFamiliarity with brand governance, legal/compliance reviews, and change management within large retailersExperience with internationalization/localization, SEO best practices, and performance optimization at scaleWillingness to travel up to 20% for retailer workshops, co-development sessions, and key launchesBenefitsInstacart is a Flex First teamOur employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants.Company OverviewInstacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.instacart.com.Company H1B SponsorshipInstacart has a track record of offering H1B sponsorships, with 23 in 2026, 152 in 2025, 173 in 2024, 109 in 2023, 159 in 2022, 170 in 2021, 59 in 2020. Please note that this does not guarantee sponsorship for this specific role.