[Remote] Senior Product Manager – Professional Standards

Note: The job is a remote job and is open to candidates in USA. Versaterm is a global public safety solutions company dedicated to enhancing community safety through innovative technology. As a Senior Product Manager, you will shape the product's vision and strategic direction while collaborating with various teams to deliver effective solutions for public safety agencies.ResponsibilitiesDefine the product's vision and long-term strategic direction, ensuring alignment with company objectives and customer needsClearly articulate the business case and customer value for each initiative or featureLead strategic planning by identifying major areas of investment, building business cases, and securing internal approvalsServe as the recognized subject matter expert on the product, the market, technology trends, and the competitive landscapeUse P&L insights to guide roadmap prioritization, ensuring financial targets are consideredTranslate product strategy into actionable plans, determining what to build and when to release itBuild and maintain both a detailed development roadmap for internal teams and a high-level roadmap for executives and customersGather input from customers, internal stakeholders, market research, and industry insightsPartner with engineering, design, and cross-functional teams to ensure delivery that meets market needs and quality standardsEstablish pricing strategies, define core product positioning and messaging, and drive go-to-market launch plansCollect, develop, and curate ideas from customers, sales, and internal stakeholders for the backlogPrioritize features by balancing user value, development effort, time to market, and competitive differentiationTrack and evaluate product performance including sales, feature adoption, and user satisfactionRun trials, pilots, and MVPs to validate assumptions and refine the product before broader launchesPerform ongoing market and competitor researchTrack and evaluate product market performance including sales, renewals, and win/loss dataTrack and evaluate product financial performance including revenue, operational costs, and P&L impactTrack feature adoption, usability, and user satisfaction to drive continuous improvementCollaborate internally with engineering, design, sales, marketing, partner success, support, implementation, finance, legal, and the leadership teamEngage externally with customers, end-users, and partners to gather feedback, build relationships, and deliver demosPromote the product through training, sales enablement, webinars, newsletters, and direct customer interactionsAct as a product evangelist and build trust as a leader across the businessSkillsBachelor's degree in Engineering, Business, or related field. Advanced degree or relevant certifications (e.g., Pragmatic Marketing, CSPO) are a plusA minimum of 7 years of product management experience within a software organizationExperience with pricing strategies, business cases, and P&LsExperience developing and executing modernization strategies, including transitioning legacy solutions to cloud-based architecturesExperience establishing value propositions, product messaging, and go-to-market strategiesProven experience overseeing all elements of the product development lifecycleStrong understanding of Agile frameworks, and AI centric development with Claude CodeHighly effective cross-functional team management and the ability to influence up, down, and across the organizationExceptional writing, editing, and presentation skillsStrong organizational skills and attention to detailAdopt AI tools as part of daily support workflows to enhance productivity, improve response quality, and support continuous learningExperience with Aha! Product Management softwareFamiliarity with software engineering concepts such as APIs, databases, cloud platforms, and mobile appsDemonstrated ability to leverage AI technologies to enhance product capabilities or operational efficiencyExperience with Public Safety professional standards, wellness or Case Management Systems (CMS)BenefitsIn addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment.Company OverviewVersaterm’s ecosystem of innovative solutions is for public safety agencies, forensic scientists, court systems and school systems. It was founded in 1977, and is headquartered in Ottawa, Ontario, CAN, with a workforce of 501-1000 employees. Its website is https://www.versaterm.com/.