[Remote] Senior Product Manager, Product Operations

Note: The job is a remote job and is open to candidates in USA. NetSuite, a part of Oracle, is seeking an experienced Senior Product Manager to support product operations within the Oracle Health EHR portfolio. The role focuses on improving operating models, ensuring regulatory compliance, and enhancing product delivery across multiple teams in a regulated healthcare environment.ResponsibilitiesHelp define and improve operating models that support Product Management, Engineering, UX, QA, Delivery, Regulatory, Legal, Customer Success, and leadership stakeholdersTranslate broad or ambiguous requests into clear action plans, owners, due dates, acceptance expectations, and trackable deliverablesSupport product and release execution across multiple teams, workflows, or product areasCreate practical processes that improve visibility, accountability, and delivery quality without adding unnecessary overheadIdentify recurring execution gaps and recommend improvements to planning, work tracking, documentation, release readiness, and governanceHelp teams maintain momentum when guidance is incomplete, delayed, or evolvingPartner with product leaders to connect roadmap priorities to user needs, clinical workflow value, customer commitments, business goals, and regulatory expectationsSupport the translation of product strategy into requirements, milestones, execution plans, and measurable outcomesCommunicate priorities, tradeoffs, risks, and dependencies to technical and non-technical stakeholdersHelp ensure product decisions are documented and aligned across impacted teamsContribute to planning discussions for features, workflows, product areas, or internal operational initiativesPartner with regulatory, clinical, legal, privacy, security, product, and engineering stakeholders to support healthcare software compliance activitiesApply working knowledge of regulated healthcare IT environments, including concepts related to medical device certification, medical device classification, conformity assessment, technical documentation, clinical evaluation, safety, and performance expectationsHelp product teams understand and operationalize regulatory expectations into practical product and engineering workflowsSupport documentation readiness for products, features, or workflows that may be subject to medical device or other healthcare regulatory requirementsTrack commitments, open questions, risks, and deliverables related to regulatory reviews, compliance workflows, and release governanceHelp establish clear standards for evidence, documentation, and operational readiness across product teamsPartner with Product, Design, Engineering, QA, and clinical stakeholders to develop clear requirements, user stories, workflows, acceptance criteria, and release expectationsReview product documentation, release materials, internal enablement content, and customer-facing collateral for clarity, completeness, and alignmentEnsure requirements reflect clinical workflow needs, business priorities, technical constraints, and applicable healthcare regulatory considerationsSupport release readiness activities, including dependency tracking, documentation completion, risk identification, and stakeholder sign-offHelp ensure work is logged accurately in Jira or other systems of recordBreak high-level initiatives into actionable Jira items, tasks, trackers, or work plansTrack open items, blockers, decisions, deadlines, dependencies, risks, and release impactsMaintain clear status views that show what is complete, what is at risk, and what requires actionBuild lightweight dashboards, reports, Confluence pages, trackers, or operational scorecardsCreate concise summaries for leadership and cross-functional stakeholdersUse reporting to identify patterns, reduce recurring friction, and improve planning disciplineBuild trusted relationships across Product Management, Engineering, UX, QA, Regulatory, Legal, Privacy, Security, Delivery, Marketing, Customer Success, and leadership teamsFacilitate alignment when ownership, next steps, timelines, or priorities are unclearLead complex discussions across multiple teams and lines of businessProvide thoughtful recommendations when program-level risks, product tradeoffs, or regulatory dependencies require decision-makingReinforce accountability while helping teams self-govern through clear structure and communicationAct as a trusted advisor to stakeholders by combining product judgment, operational rigor, and practical regulatory awarenessSkills5+ years of product management experience delivering enterprise software or healthcare technology productsExperience defining product strategy, developing roadmaps, writing requirements, and delivering complex products from concept to launchExperience working with healthcare interoperability, healthcare data exchange, revenue cycle management, healthcare transaction services, or clinical workflow solutionsExperience delivering AI/ML-powered products, intelligent automation solutions, or data-driven platformsStrong understanding of healthcare workflows, including payer-provider interactions, clinical workflows, or healthcare administrative transactionsFamiliarity with healthcare interoperability standards and technologies such as FHIR, HL7, APIs, EDI/X12, or related frameworksExperience using data, analytics, customer insights, and KPIs to drive product decisionsProven ability to influence cross-functional teams in a highly matrixed organizationExcellent written, verbal, presentation, and executive communication skillsAbility to operate independently, manage competing priorities, and make sound decisions in a fast-paced environmentBachelor's degree in Computer Science, Engineering, Healthcare Administration, Business, or a related field, or equivalent experienceDirect experience with Oracle Health products, healthcare providers, payers, revenue cycle vendors, clearinghouses, or interoperability platformsExperience with prior authorization, claims management, eligibility verification, remittance processing, referrals, attachments, or related revenue cycle workflowsExperience building AI-powered healthcare products, generative AI solutions, conversational AI, clinical decision support tools, or intelligent workflow automationKnowledge of AI/ML development lifecycles, model evaluation methodologies, and responsible AI practicesFamiliarity with healthcare privacy, security, and regulatory requirements, including HIPAA and related compliance frameworksExperience launching 0-to-1 products and driving market adoptionExperience with cloud-based enterprise platforms, SaaS products, and large-scale distributed systemsMBA, Master's degree, or equivalent advanced experienceBenefitsMedical, dental, and vision insurance, including expert medical opinionShort term disability and long term disabilityLife insurance and AD&DSupplemental life insurance (Employee/Spouse/Child)Health care and dependent care Flexible Spending AccountsPre-tax commuter and parking benefits401(k) Savings and Investment Plan with company matchPaid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.11 paid holidaysPaid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.Paid parental leaveAdoption assistanceEmployee Stock Purchase PlanFinancial planning and group legalVoluntary benefits including auto, homeowner and pet insuranceCompany OverviewNetSuite is cloud computing company dedicated to delivering business applications over the internet. It was founded in 1998, and is headquartered in Redwood Shores, California, USA, with a workforce of 10001+ employees. Its website is https://www.netsuite.com/portal/home.shtml.