[Remote] Senior Product Manager, Personalization

Note: The job is a remote job and is open to candidates in USA. Turquoise Health is a Series C price transparency platform for finance leaders across healthcare. They are seeking a systems-minded, highly collaborative Senior Product Manager to architect and build the foundational experience that powers the entire Turquoise platform, ensuring a unified user experience across all features and verticals.ResponsibilitiesOwn the platform’s core surfaces end-to-end, including onboarding, permissions, preferences, homepage, notifications, audit trail, and reporting, from strategy through iterationChampion the end-to-end user experience, map real user flows and journeys, and shape intuitive, cohesive interactions across every surfaceThink in systems to design primitives and patterns that compose cleanly across products, anticipating second-order effects and prioritizing long-term foundationsTurn messy, ambiguous horizontal challenges into concrete, elegant requirements and shipped softwareEstablish direction with data, defining clear success metrics and leveraging analytics to guide future iterationLeverage the latest AI prototyping tools to pressure-test ideas and build rapid proofs-of-concept before committing engineering timeFacilitate airtight coordination across engineering, design, data, and GTM functions to ship cohesive productsSkills5+ years of Product Management experience, with a proven track record of shipping and iterating on user-facing platform or growth products in a B2B SaaS environmentDeep platform expertise, specifically managing connective experience, such as onboarding/activation, lifecycle notifications, permissions, or relevance enginesA design-thinking instinct - you naturally empathize with users, think in flows and journeys, and sweat the quality of the end-to-end experience, not just the individual featureExceptional systems thinking, with a natural ability to reason about dependencies, edge cases, data models, and architectural constraints alongside engineersAn AI-native workflow, comfortable utilizing modern AI tools to quickly turn product concepts into working proofs-of-conceptA metrics-driven framework, using customer interviews and product analytics to validate success and make fast, informed decisionsHigh EQ and comfort with ambiguity, combining strong communication skills with the grit and judgment to drive progress amidst imperfect informationA strong mission alignment and a genuine passion for reducing complexity to make healthcare betterExperience with recommendation, relevance, or ranking systemsExperience with building internal tools your coworkers loveExperience in a regulated, data-heavy domain like fintech, health techExperience at a rapidly scaling, venture-backed startup where things change quicklyBenefitsCompetitive pay with equity optionsStellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA optionsCompany-sponsored disability & life insuranceUnlimited PTO401(k) + 4% MatchingFully remote work + flexible working hours$750 work-from-home setup budgetPaid biannual in-person company summitsQuarterly $150 co-hanging stipend to meet up with coworkersMonthly $100 health and wellness benefitGenerous paid family leaveAnnual $1,200 learning & development stipendCompany OverviewTurquoise provides a transaction efficiency platform utilized by healthcare organizations to streamline payment processes. It was founded in 2020, and is headquartered in San Diego, California, USA, with a workforce of 201-500 employees. Its website is https://turquoise.health.