[Remote] Senior Product Manager - Payments

Note: The job is a remote job and is open to candidates in USA. Hertz is a leading vehicle rental company operating globally. They are seeking a Senior Product Manager for their Payments Product team to optimize payment operations and enhance customer transaction experiences across channels.ResponsibilitiesDefine and execute the product vision, strategy, and roadmap for payment operations and chargeback management capabilitiesIdentify opportunities to improve transaction success, streamline dispute resolution processes, reduce operational inefficiencies, and enhance customer experiencesOwn product initiatives from concept through delivery, partnering closely with engineering teams to prioritize and execute against the roadmapCollaborate with stakeholders across finance, accounting, operations, customer support, legal, compliance, analytics, and engineering to define requirements and deliver business valueEstablish and monitor key performance metrics related to transaction processing, dispute outcomes, operational efficiency, customer satisfaction, and financial performanceDrive improvements in data instrumentation, reporting, and analytics to enable informed decision-making and operational visibilityLeverage customer insights, operational data, and market research to identify opportunities and inform product strategyEvaluate emerging technologies, industry trends, and third-party solutions to support business objectivesBuild business cases, gain executive alignment, and drive adoption of new products and capabilities across the organizationBalance customer needs, operational requirements, risk considerations, and business objectives when making product decisionsSkillsBachelor's degree in Engineering, Computer Science, Business, Finance, Economics, Applied Mathematics, Data Science, Operations Research, or a related field required4+ years of product management experience leading products through the end-to-end product lifecycleExperience owning product strategy, roadmap development, prioritization, and complex trade-off decisionsDemonstrated success building alignment around product vision and influencing cross-functional stakeholdersExperience contributing to technical discussions regarding system architecture, integrations, scalability, and platform strategyAbility to understand, discuss, and challenge technical concepts and trade-offs with engineering teamsExperience working in Agile environments and participating in Scrum teamsStrong analytical skills with the ability to leverage data to understand customer behavior, operational performance, and business outcomesAbility to navigate ambiguity, make high-impact decisions with incomplete information, and develop strategies to validate assumptionsProven ability to influence cross-functional teams without direct authority and drive execution across multiple stakeholdersExperience effectively communicating with and influencing senior leaders, including VP and C-level stakeholdersMBA or Master's degree preferredExperience working with payment operations, transaction processing, dispute management, financial systems, risk operations, or related business domains preferredExperience with operational workflows, process optimization, reporting, and performance management is a plusBenefits40% off any standard Hertz RentalPaid Time OffMedical, Dental & Vision plan optionsRetirement programs, including 401(k) employer matching.Paid Parental Leave & Adoption AssistanceEmployee Assistance Program for employees & familyEducational Reimbursement & DiscountsVoluntary Insurance Programs - Pet, Legal/Identity Theft, Critical IllnessPerks & Discounts –Theme Park Tickets, Gym Discounts & moreCompany OverviewHertz is an airport general use car rental company. It was founded in 1918, and is headquartered in Naples, Florida, USA, with a workforce of 10001+ employees. Its website is http://www.hertz.com.Company H1B SponsorshipHertz has a track record of offering H1B sponsorships, with 8 in 2026, 62 in 2025, 32 in 2024, 42 in 2023, 31 in 2022, 9 in 2021, 46 in 2020. Please note that this does not guarantee sponsorship for this specific role.