[Remote] Senior Product Manager II - AI Platform & Agentic Experience

Note: The job is a remote job and is open to candidates in USA. Redox is on a mission to accelerate healthcare’s transformation with useful data. As a Senior Product Manager II, you will lead the AI feature portfolio and product strategy, working closely with engineering and design to enhance Redox's healthcare interoperability platform.ResponsibilitiesOwn the complete AI platform portfolio across three categories: AI-enabled UX, AI agents (MCP/agentic automation), and AI in data processingDrive embedded AI features from internal alpha through production — managing rollout criteria, prompt iteration, success rate thresholds, and the decision framework for when each feature is ready for customer availabilityDefine and maintain Redox's AI investment framework: KPIs, rollout criteria, cost guidelines, and the research agenda for what we still need to learn (monitoring, agentic loops, RAG, re-prompting)Manage beta relationships for agentic use cases across multiple customer segmentsLead Redox's agentic product strategy — starting with the MCP Server as the current foundation, expanding into native agent support for high-value customer workflows throughout 2026, with a clear 2027 vision & roadmapEquip sales and CS to position Redox's AI platform story accuratelyScope and drive overall platform features required to unlock new use case, channel partnerships, & commercial success in the Enterprise customer baseEnsure complex infrastructure work (VPN configurations, multi-tenant patterns, integration partner requirements) is scoped clearly and investments are made with commercial needPartner with GTM & Customer Success to enable vendor customer growth (both new business and expansion)Contribute to use case development, customer segmentation, & field enablement to close high-value Enterprise vendor dealsSkillsMinimum of 8+ years of Product Management experience in a B2B SaaS software company, ideally in the Healthcare technology spaceTrack record shipping AI or ML-powered features from internal alpha through production — including defining rollout criteria, measuring success, and iteratingFamiliarity with LLMs, prompt engineering, and agentic architecturesTechnical depth sufficient to engage with engineering on API design, architecture decisions, and infrastructure constraints without needing everything translatedProven ability to drive a step change in the performance of a product and the value delivered to customersStrong communication and critical thinking skills to articulate complex issues clearly and drive progress in ambiguous or uncertain situationsBalances day-to-day execution with strategic, long-term thinking, anticipating future possibilities and impacts on the businessBuilds consensus and gains commitment by providing sound rationale for recommendations that effectively address stakeholder needs and concerns, including C-SuiteUplevels how we work with a focus and interest in contributing to a strong product management cultureExperience with healthcare data, clinical workflows, or health IT systemsFamiliarity with MCP (Model Context Protocol), agentic frameworks, or building AI tooling for developersExperience evaluating AI cost/quality tradeoffs at scale (latency, token cost, accuracy)Background at a healthcare interoperability company, EHR vendor, or health data platformPreferred: Jira, Confluence, Claude, Slack, Google suite, Productboard, PendoBenefits100% remote first culture (must be based in the US)Unlimited Flexible Time Off15+ Observed HolidaysRest & R^Charge days (guaranteed a 3-day weekend each month)R^Charge (6 weeks paid sabbatical + stipend)401k match 50% for up to 8% on Day 1Medical/Dental/Vision Benefits on Day 1HSA & FSA, Life, Disability, Medical Travel & Employee Assistance ProgramPaid Parental Leave (16 weeks)Productivity Stipend & Wellness FundRedox Issued MacBookVirtual and/or in-person Team & Company EventsStock OptionsEmployee Referral Bonus ProgramCompany OverviewRedox is an EHR integration and healthcare platform that accelerates the development and distribution of healthcare software solutions. It was founded in 2014, and is headquartered in Madison, Wisconsin, USA, with a workforce of 51-200 employees. Its website is https://www.redoxengine.com.