[Remote] Senior Partner Solutions Consultant

Note: The job is a remote job and is open to candidates in USA. New Relic is a global team of innovators dedicated to shaping the future of observability. They are seeking a Senior Partner Solutions Consultant to serve as the primary technical arm for the Partner Sales Go-To-Market engine, ensuring partners are technically capable and successful in delivering observability solutions.ResponsibilitiesDesign and execute structured enablement plans for assigned partners, delivering workshops, "train-the-trainer" sessions, and technical coaching to close skill gaps and build technical autonomyAct as an observability architect and "Swat Team" member for high-value partner-led opportunities, assisting with complex solution design, demonstrations, and Proofs of Value (POVs)Serve as an "air traffic controller" between internal teams (AEs, SCs, TSMs) and partners to determine the best route to success for every customer opportunity sourced by PartnersMaintain project-level discipline for all engagements, tracking risks, resource utilization, and status in central systemsChannel "in the trenches" insights from partners and customers back to internal Product and Practice teams to influence the future roadmap and GTM strategyIn collaboration with New Relic Professional Services, oversee partner-led project delivery to ensure high-quality outcomes. Guide partners through proven implementation playbooks, serve as a technical escalation point, and monitor project health against Customer Satisfaction (CSAT) targetsSkills5+ years of hands-on experience in technical consulting, solutions architecture, or senior engineering, with a focus on cloud and application performance technologiesDeep technical knowledge of Observability concepts (APM, Infrastructure, Log Management) and the ability to articulate technical value to both engineers and leadershipExceptional communication and negotiation skills with the ability to manage and influence diverse internal and external stakeholders without direct authorityUnderstanding of how to build sustainable technical businesses within a partner network (SIs, MSPs, Resellers)Ability to manage multiple workstreams with a focus on clear expectations, milestone tracking, and measurable outcomesExperience in capacity planning and advising partners on resource needs to support upcoming project pipelinesBenefitsHealthcareDentalVisionParental leave and planningMental health benefitsA 401(k) plan and matchFlex time-off11 paid holidaysVolunteer time offOther competitive benefits designed to improve the lives of our employeesCommission plan (as defined in the sales incentive plan document)Flexible workforce model allowing fully office-based, fully remote, or hybrid workCompany OverviewNew Relic is a digital intelligence company that delivers full-stack visibility and analytics to enterprises. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://newrelic.com.