[Remote] Senior Network Engineer

Note: The job is a remote job and is open to candidates in USA. Ooma, Inc. empowers people to connect in smarter ways through their cloud-based communication platform. The Senior Network Engineer will manage and evolve the production network, ensuring performance, scalability, and reliability while collaborating with teams across the organization.ResponsibilitiesEnsure the stability, security, and performance of the production network through proactive monitoring and maintenanceTroubleshoot and resolve network issues efficiently, minimizing impact to business-critical servicesManage and maintain on-premises infrastructure, including switches, routers, firewalls, and load balancersDesign, implement, and evolve scalable network architectures to support new initiatives and growthMonitor network performance, availability, and capacity, identifying and driving improvementsDevelop and implement automation to enhance operational efficiency, reliability, and scalabilityDesign, test, and manage network security strategies (e.g., DDoS mitigation, failover, disaster recovery)Collaborate cross-functionally and mentor team members, sharing best practices and technical expertiseMaintain accurate technical documentation and recommend improvements to optimize network performance and capacityIntegrate AI capabilities into network operations to enhance monitoring, anomaly detection, and predictive maintenance, improving overall network reliability and performanceIncorporate AI tools to assist with forecasting, scaling, traffic analysis and additional future proofingSkills8+ years of networking experience is required, along with relevant certifications (e.g., CCNP, CCDP), including at least 5 years supporting enterprise-scale networksStrong expertise in routing and switching protocols (e.g., BGP, OSPF) and Layer 2 technologies (VLANs, STP, VRRP) is essentialHands-on experience configuring, deploying, and troubleshooting network infrastructure—including switches, routers, firewalls, and load balancers (e.g., F5, FortiADC)—is expectedProficiency with network platforms such as Junos, Arista EOS, ScreenOS, or similar systems is critical to success in this roleExperience supporting production environments, including 24/7 operations and high-availability systems, is critical, along with the ability to remain calm and effective under pressureProven ability to design, implement, and optimize network solutions from concept through productionStrong troubleshooting skills, including the use of Linux-based tools, monitoring systems, and performance analysis techniquesExperience working in data center environments, with exposure to network monitoring, security, and DevOps/automation toolsCollaborative, self-driven leader with strong communication skills and ownership mindset; able to mentor junior team members and thrive in fast-paced environments with a focus on customer impactA BS in Computer Science, Engineering, or a related field is preferred (equivalent experience may be considered)VXLAN a plusBenefitsComprehensive Medical/Dental/Vision insurance for you and eligible dependentsHMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund)Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)FSA Healthcare & Dependent CareCommuter BenefitsVoluntary Accident, Critical Illness, Hospital Indemnity and Legal401(k), including employer match, and RothEmployee Stock Purchase Plan (ESPP)Paid Time off, Sick Time, as well as corporate holidays observedEmployee Assistance ProgramLife Balance benefits with Travel Assistance Services and Identity TheftAdditional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc.Company OverviewOoma delivers phone, messaging, video and advanced communications services that are easy to implement and provide great value. It was founded in 2003, and is headquartered in Sunnyvale, California, US, with a workforce of 501-1000 employees. Its website is https://www.ooma.com/.Company H1B SponsorshipOoma, Inc. has a track record of offering H1B sponsorships, with 1 in 2026, 3 in 2025, 14 in 2024, 5 in 2023, 14 in 2022, 18 in 2021, 13 in 2020. Please note that this does not guarantee sponsorship for this specific role.