[Remote] Senior Manager, Product Operations (Remote Eligible)

Note: The job is a remote job and is open to candidates in USA. Smartsheet has been empowering teams for over 20 years and is now looking for a Senior Manager of Product Operations to lead their product organization. The role involves managing a team of Product Operations Managers, setting operational standards, and partnering with leadership to drive strategic alignment.ResponsibilitiesLead, develop, and grow a team of Product Operations Managers across varying levelsDesign and own the product operating model: planning cycles, goals frameworks, launch process, and team rhythmsPartner with Directors and VPs to surface operational insights that inform investment and prioritization decisionsSet tooling strategy for product ops — drive adoption of systems (including Smartsheet) that create accountability and visibilityDefine role standards, hiring bars, and development paths for the Product Ops functionEmbed AI-augmented workflows into how the team operates; model a builder mindsetDrive cross-functional alignment between product, engineering, design, GTM, and financeSkills8+ years in product operations, strategy & ops, or program management — with at least 2–3 years in people managementDeep experience designing operational systems that scale across a product orgStrong executive communication: you can present operational complexity at the VP and CPO level without losing the nuanceTrack record of building and developing high-performing ops teamsData-driven and outcome-oriented — you connect operational decisions to business metricsExperience influencing without authority across multiple functions and org levelsExperience building or scaling a Product Ops function from the ground upFamiliarity with AI tooling strategy in an operational contextBackground in GTM or launch operations at a SaaS or platform companyBenefitsEmployer subsidized medical/vision and dental coverage for full-time employees401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)Monthly stipend to support your work and productivityFlexible Time Away Program, plus Sick Time OffUS employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plansUS employees receive 12 paid holidays per yearUp to 24 weeks of Parental LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to Udemy online coursesCompany Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet accountTeleworking options from any registered location in the U.S. (role specific)Market competitive incentive opportunityCompany OverviewSmartsheet is a cloud-based work management platform that empowers collaboration, drives better decision-making, and accelerates innovation. It was founded in 2005, and is headquartered in Bellevue, Washington, USA, with a workforce of 1001-5000 employees. Its website is https://www.smartsheet.com.Company H1B SponsorshipSmartsheet has a track record of offering H1B sponsorships, with 10 in 2026, 54 in 2025, 58 in 2024, 46 in 2023, 57 in 2022, 32 in 2021, 41 in 2020. Please note that this does not guarantee sponsorship for this specific role.