[Remote] Senior Manager, Product Management

Note: The job is a remote job and is open to candidates in USA. ZoomInfo is a leading Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights and trusted data. They are seeking a highly strategic and operationally excellent Senior Manager, Product Management to lead the Core Salesforce Technology portfolio, responsible for shaping and executing a technology roadmap that drives growth objectives. This role involves managing a team, aligning stakeholders, and delivering on a scaled Agile operating model.ResponsibilitiesDefine, maintain, and communicate a multi-quarter technology roadmap across all three pillars that is tightly aligned to ZoomInfo's revenue growth targets, go-to-market strategy, and corporate goalsTranslate executive vision and business strategy into concrete, prioritized, and sequenced product initiatives with measurable outcomesPartner with senior business stakeholders — including Sales, Revenue Operations, Customer Success, Marketing, and Finance — to surface and validate the highest-impact opportunities for Salesforce platform investmentConduct quarterly roadmap reviews with leadership, adjusting priorities based on business performance data, market dynamics, and evolving organizational needsBalance short-term delivery commitments with long-term platform scalability and architectural integrityOperate as the Product Management leader within a SAFe Agile framework, fulfilling the strategic Product Manager role across one or more Agile Release Trains (ARTs)Drive Program Increment (PI) Planning, ensuring team-level objectives ladder up to portfolio-level epics and business outcomesMaintain and prioritize the Program Backlog, including definition and decomposition of Epics and Features into actionable stories in partnership with Solution Architects and Scrum MastersAuthor and validate Feature acceptance criteria, ensuring that delivery is aligned to business value hypotheses and measurable KPIsLead pre-PI and post-PI ceremonies, including System Demos, Inspect & Adapt workshops, and stakeholder readoutsApply Lean-Agile principles, including WSJF (Weighted Shortest Job First) for continuous prioritization and flow-based delivery metrics to optimize throughputChampion the ART's Definition of Done and ensure quality gates are embedded into delivery processesOwn the platform product roadmap encompassing org configuration, data model governance, integration architecture, security and compliance controls, release management, and scalability planningGovern platform standards across declarative and programmatic development (Flows, Apex, LWC), ensuring consistency, maintainability, and performance at scaleEvaluate and recommend new Salesforce capabilities, AppExchange solutions, and platform investments in coordination with Enterprise Architecture and ITLead capacity and dependency management across platform teams to reduce delivery risk and enable downstream value stream teamsDrive product discovery and delivery for the full sales funnel in Salesforce: lead capture, routing and assignment, lead-to-contact conversion, account matching, opportunity creation, pipeline management, and forecastingPartner with Sales Strategy and Revenue Operations to identify friction points in seller workflows and translate them into high-impact product capabilitiesOwn integrations between Salesforce Sales Cloud and complementary GTM tools (e.g., Outreach, ZoomInfo's own platform. etc.) to create a seamless seller experienceDefine and track metrics such as lead response time, conversion rates, pipeline velocity, and forecast accuracy as leading indicators of business valueOwn the Salesforce product roadmap supporting Customer Success and Customer Experience motions: onboarding automation, customer health scoring, escalation management, renewal and expansion triggers, and CS team productivity toolingCollaborate with Customer Success leadership to define what a world-class post-sale digital experience looks like for ZoomInfo customers, and map it to platform capabilitiesDrive integrations between Salesforce Service/Experience Cloud and customer data platforms, support systems, and product usage telemetry to enable proactive, data-driven CS workflowsEstablish and monitor outcome metrics, including time-to-value, customer health score trends, churn risk reduction, NPS correlation, and renewal ratesLead, mentor, and develop a team of Product Managers and Business Analysts embedded across the three pillar areasSet clear goals and performance expectations aligned to SAFe roles; provide regular coaching, feedback, and growth opportunitiesRecruit and build out team capacity in alignment with portfolio scope growthFoster a high-performance, collaborative team culture grounded in continuous learning, Agile mindset, and customer-centricityFacilitate knowledge sharing across pillar teams to reduce silos and amplify delivery capabilityServe as the primary product leadership interface for a broad and senior stakeholder ecosystem including Sales, Customer Success, Revenue Operations, Marketing, IT, and the C-suiteDevelop and maintain stakeholder engagement plans; proactively manage expectations around delivery timelines, tradeoffs, and prioritization decisionsDesign and facilitate structured intake and prioritization processes to translate stakeholder demand into a governed and transparent backlogCommunicate roadmap progress, delivery risks, and business impact in compelling, audience-appropriate formats — from executive briefings to ART-level readoutsLead cross-functional working sessions, business requirement workshops, and solution design reviews that drive alignment and accelerate decision-makingRepresent the Salesforce Technology roadmap in ZoomInfo's portfolio planning and investment governance processesPartner with Business Analysts to ensure rigorous discovery, documentation, and validation of business requirements before solutions are designedEstablish standards for user story writing, acceptance criteria definition, and process mapping across the teamOversee current-state and future-state process analysis to ensure technology solutions address root-cause inefficiencies, not just symptomsChampion data integrity, reporting, and analytics as core requirements embedded in every feature deliveredSkills8+ years of product management experience, with at least 3 years in a B2B SaaS or revenue technology environment3+ years of direct people management experience leading product and/or business analysis teamsDemonstrated expertise in Salesforce — including Sales Cloud and Service Cloud — as a product owner or product manager; Salesforce certifications (Administrator, Sales Cloud Consultant, or equivalent) strongly preferredHands-on experience working within a SAFe Agile framework at the program or portfolio level; SAFe certifications (SAFe PM/PO, POPM, or RTE) are a strong plusProven track record of building and executing multi-year product roadmaps for enterprise platforms that delivered measurable business outcomesExceptional stakeholder management skills with demonstrated success influencing senior leaders and navigating matrixed organizationsStrong command of go-to-market operations concepts including lead management, pipeline development, and customer lifecycle managementExcellent written and verbal communication skills; able to distill complex technical and business topics for diverse audiencesExperience at a high-growth B2B technology company, ideally in data intelligence, martech, or sales technologyFamiliarity with ZoomInfo's product suite and its integration patterns with CRM systemsKnowledge of adjacent GTM tools such as Outreach, Gong, Marketo, Gainsight, or ClariExperience with Agile tooling (Jira, Rally, Azure DevOps) and roadmapping platforms (Productboard, Aha!, or equivalent)Background in Revenue Operations, Sales Strategy, or Customer Success strategy as a practitioner or close partnerBenefitsIn addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being.Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.Company OverviewZoomInfo offers a platform for accessing business contact information, company profiles, and sales intelligence tools. It is a sub-organization of DiscoverOrg. It was founded in 2000, and is headquartered in Vancouver, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.zoominfo.com.Company H1B SponsorshipZoomInfo has a track record of offering H1B sponsorships, with 5 in 2026, 74 in 2025, 67 in 2024, 51 in 2023, 115 in 2022, 81 in 2021, 10 in 2020. Please note that this does not guarantee sponsorship for this specific role.