[Remote] Senior Manager, Advanced Analytics, Fraud & Safety Operations

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Airbnb is a global platform that connects hosts and guests for unique stays and experiences. The Senior Manager of Advanced Analytics, Fraud & Safety Operations will lead a team of analysts to develop and implement analytics systems that enhance safety and fraud detection across the platform.ResponsibilitiesOwn end-to-end analytical workflows for platform safety controls: data ingestion, feature engineering, modeling, experimentation, and visualizationA core mandate is to co-own and drive the enterprise-wide 'Safety Single Source of Truth' (SSoT) strategy —a unified, structured data asset and taxonomy that underpins decision-making across Product, Operations, Policy, and Legal. Ensure metrics are future-proof, privacy-compliant, and globally scalableBuild self-service, data tools that empower non-technical teams to ask deep questions, run 'what if' analyses, and generate actionable, data-backed outcomes without gatekeepingCraft compelling narratives and dashboards that surface insights to executives and cross-functional teamsLead incident 'war rooms,' presenting fast, actionable insights during high-severity eventsContribute to policy design (e.g., connected-accounts enforcement thresholds)Support external audits, law-enforcement requests, and board-level reportingPartner with Policy, Product, Engineering, Fraud and Safety Ops, and Legal to align analytics with global safety and privacy regulations (e.g., GDPR, CCPA)Operationalize frameworks that instantly assess and size the platform, reputational, and regulatory impact of safety incidents, enabling rapid escalation, crystal-clear retrospectives, and lessons learnedSkills8+ years of experience in analytics, risk, or safety; 3+ years leading high-performing teamsProven ownership of large-scale data products or taxonomies in a regulated environmentStrong SQL & data-modeling expertise; experimentation design, familiarity with Python/R; working knowledge of ML pipelinesDeep understanding of how to measure rare platform events with statistical rigorDeep understanding of user authentication & connected-account vectors (e.g., social logins, device fingerprinting)Deep understanding of circumvention tactics (e.g., multi-accounting, listing duplication, payment abuse)Deep understanding of global privacy and data-protection standards (GDPR, CCPA, SOC 2, etc.)Skilled in incident impact scoping, post-incident analytics, and scenario planning or tabletop exercises—translating insights into systematic improvementsTrack record of enabling legal, policy, ops, product, and engineering teams to make independent, forward-facing, data-driven decisions via self-serviceExceptional storyteller with a flair for making complex analytics actionable for every audience, and for championing transformation deep into the organizationPrior work in marketplace, fintech, or travel/hospitality tech environmentsFamiliarity with real-time decision engines, graph analytics, and anomaly-detection frameworksExperience leading hybrid teams (onsite/remote) and managing third-party analytics vendorsStatistics or quantitative graduate degree (MS/PhD)BenefitsBonusEquityBenefitsEmployee Travel CreditsCompany OverviewAirbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.airbnb.com.Company H1B SponsorshipAirbnb has a track record of offering H1B sponsorships, with 27 in 2026, 234 in 2025, 176 in 2024, 160 in 2023, 270 in 2022, 250 in 2021, 274 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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