[Remote] Senior Data Scientist - Customer Loyalty

Note: The job is a remote job and is open to candidates in USA. Tiger Analytics is looking for experienced Data Scientists to join their advanced analytics consulting firm. The Senior Data Scientist will design, develop, and deploy advanced causal and predictive solutions to drive business decisions across customer retention and loyalty programs.ResponsibilitiesDesign, develop, and deploy causal inference models (e.g., uplift modeling, synthetic control, double machine learning) to understand the true drivers of customer loyalty and measure the incremental impact of marketing interventionsBuild robust machine-learning-based forecasting and predictive models for customer lifetime evaluation (LTV) and customer churnEstablish foundational data modeling frameworks for a brand-new Business Unit, transforming raw transactional data into scalable featuresAnalyze complex customer behavior, purchase patterns, and engagement metrics to build strategies for direct revenue generationPerform large-scale data extraction, transformation, and analysis using SQLPartner with marketing, product, and business teams to understand loyalty requirements and translate business problems into analytical solutionsPresent model insights and recommendations to senior client stakeholders, clearly communicating the difference between correlation and causationLead workshops and customer analytics strategy discussions with clientsImplement and operationalize models in cloud environmentsSkills6+ years of experience in applied data science or advanced analytics4+ years of hands-on experience in customer analytics, customer loyalty programs, churn prediction, or behavioural monetisationStrong domain experience in CPG, FMCG, retail, or similar consumer-facing industriesAdvanced proficiency in Python (pandas, NumPy, scikit-learn) and causal inference libraries (e.g., EconML, DoWhy, CausalML)Strong SQL skills for large-scale data processing and complex data modelingDemonstrated experience in building data models and analytics capabilities from the ground up for new business units or initiativesCompany OverviewTiger Analytics offers data analytics and predictive modeling solutions for retail, social media, and online advertising sectors. It was founded in 2010, and is headquartered in Santa Clara, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.tigeranalytics.com.Company H1B SponsorshipTiger Analytics has a track record of offering H1B sponsorships, with 41 in 2026, 259 in 2025, 158 in 2024, 93 in 2023, 176 in 2022, 123 in 2021, 64 in 2020. Please note that this does not guarantee sponsorship for this specific role.