[Remote] Senior Content Marketing Manager

Note: The job is a remote job and is open to candidates in USA. Crescendo is an AI-Native Customer Experience solution provider that combines autonomous AI technology with CX expertise. They are seeking a Senior Content Marketing Manager to lead thought leadership, research, and content campaigns, focusing on delivering engaging narratives that resonate with target audiences and drive business outcomes.ResponsibilitiesYou ghost-write and co-create with our CEO and leadership teamYou commission and produce data stories — the kind that journalists reference and analysts quoteYou write the pieces that make that frame stick — methodology content, point-of-view essays, the Crescendo equivalent of Constitutional AIYou build it — from the pre-announcement thought leadership to the post-launch case studyYou create the content that makes Zendesk, Intercom, and Sierra displacement happenYou write the content that makes a COO at an insurance company feel like we built this for themTopic selection, speaker coordination, promotion, live execution, and repurposingPre-event thought leadershipYou interview customers, find the insight buried in their results, and turn it into a case study that closes dealsYou use AI as a force multiplier — for research, for first drafts, for repurposing, for distributionYou work closely with the VP of Product Marketing on strategy and positioningYou measure what matters: share of voice, pipeline influence, content-assisted dealsSkills6-8 years in B2B content marketing, ideally at a technology company in a category-creation or high-growth phaseA portfolio of work you're proud of — thought leadership, research reports, campaign content, case studies. Not a content factory. Specific pieces with specific resultsGenuine AI fluency. You use AI tools daily. You have a workflow. You can show us how you produce more without losing qualityStrong editorial instincts. You know the difference between content that earns attention and content that fills a calendar. You fight for the formerComfortable working with technical subject matter experts to extract insight and turn it into something a non-technical buyer finds compellingExperience owning a webinar or event content program — not just contributing to oneTrack record of connecting content decisions to pipeline outcomes. You know what worked and whyYou've worked in B2B SaaS in a category-creation environment — where the market didn't have language for what you were building and you helped invent itYou've ghost-written for a founder or executive and can match a voice that isn't yoursYou've published original research — not just curated statistics — that got cited externallyYou have a point of view on where B2B content is going that most people in the field would push back onCompany OverviewPartnerHero provides companies with staffing customer experience and software development fields. It was founded in 2014, and is headquartered in Boise, Idaho, USA, with a workforce of 1001-5000 employees. Its website is https://www.partnerhero.com/.