[Remote] Senior Consultant, Demand Integrations

Note: The job is a remote job and is open to candidates in USA. Cint is a pioneer in research technology (ResTech) seeking a Senior Consultant for their Demand Integrations Team. This role involves managing high-profile customer integrations, providing technical expertise, and ensuring customer satisfaction while optimizing API integrations and custom solutions.ResponsibilitiesBe the go-to person for internal stakeholders for all initial queries and/or escalations for customers in your portfolioBuild relationships with other departments and key stakeholders internallyBe a role model for creativity and a solution oriented mindsetManage internal changes and support your team and customers through itHave a clear understanding of your customers, their needs, cultural differences and challengesHave a clear understanding of your portfolio’s performance and opportunitiesBe able to review potential new customer’s API documentation and evaluate the complexity for our team to integrate with the customer’s solutionCreate documentation and guidance for our internal engineers for any new and existing Cint built integrationGain an in-depth understanding and knowledge of our internal engineering capabilities and solutions to assist our internal stakeholders with new opportunitiesBuild and manage relationships with customers in your region to drive the health and growth of your customer’s integrationsFor your high profile customers, gain an understanding of your customer’s internal structures, key stakeholders and their business and needsBe able to provide technical guidance to customers during all phases of their integration life cycleCollaborate with other departments on process changes and the rollout of itCreate team and/or company relevant internal documentationBe able to recommend improvements to APIs internally and to your customersInvestigate and resolve customer issues in a timely and professional fashionDevelop a full understanding the industries in which Cint and your customers operate in and be able to promote Cint’s value propositionAbility to understand different and unique customer business models and how an integration with Cint will benefit themPractice superior time management self-discipline to work independentlySkillsExperience with designing customer specific solutions based on internal techWorking with API integrationsExperience with onboarding customers to a tech solution and being aware of a customer life cycle beyond the onboarding processTechnical experience relating to REST APIs, API implementation, platform-to-platform integrationsAbility to focus on large amounts of data dailyEnjoys solving problems and prefers analytical methodsStrong communicator and flexible team playerAbility to convey complicated ideas to non-technical stakeholdersTech-savvy. Key features expertise: postman/Bruno, git/github, Linux, basic API troubleshooting, basic code/engineering knowledge and how R&D teams operateBasic understanding of with Grafana, Kibana, opensearchExtremely thorough and detail-oriented in both communication and analysisMust be able to work in an evolving, fast-paced environment and demonstrate the ability to effectively manage multiple tasks simultaneouslyConfident in speaking and writing in EnglishBachelor's degree. (Business administration, information technology, Market Research, computer science, information technology, engineering or related discipline preferred)Experience with SQL, Postman/Bruno, Power BI, JIRA, or Salesforce is a plusFamiliarity with internet protocols and API frameworks, as well as at least one programming language (Python, JavaScript/Node.js, and/or Go)Awareness of modern software development methodologies, with emphasis on application architecture and API infrastructureAdditional Language skills beyond EnglishBenefitsMedical, Dental, and Vision insurance options to suit you and your family’s needs401K with company matchingPTO, unlimited sick daysRemote WorkPaid maternity and paternity leaveCompany OverviewThe technology backbone of the world’s most successful insights companies. It was founded in 1998, and is headquartered in Stockholm, Stockholms Lan, SWE, with a workforce of 1001-5000 employees. Its website is https://www.cint.com.Company H1B SponsorshipCint has a track record of offering H1B sponsorships, with 1 in 2026, 7 in 2025, 6 in 2024. Please note that this does not guarantee sponsorship for this specific role.