[Remote] Senior Associate, Innovation & New Bets - Strategy & Operations

Note: The job is a remote job and is open to candidates in USA. DoorDash is a technology and logistics company focused on empowering local economies. The role involves bringing SaaS products to market for merchant partners, enhancing their customer relationships, and driving product adoption through consultative sales and strategic operations.ResponsibilitiesIterate the sales playbook and product positioning. Figure out what messaging lands with different merchant segments — enterprise chains, mid-market regionals, independents. Test it. Iterate. Scale itRun competitive positioning. Map the landscape, build the case for why merchants should buy this over alternatives (or over doing nothing, which can sometimes be the more common competitor)Sell directly to merchants. This is a consultative sales motion. You'll be on calls with merchant decision-makers — marketers, operations leads, franchise business consultants — deeply understanding their workflows and goals to help them understand how these tools can solve their day to day problems and provide them with additional leverageOnboard merchants. Design and run the onboarding experience. Figure out what drives high adoption and stickiness across different org structuresShape the product. You're the closest person to the merchant. You'll feed quantitative data and qualitative feedback into the product roadmap. When operators tell you something, you'll ask 20 more questions to more deeply understand where they're coming from — and whether the product, the pitch, or both need to changeWork cross-functionally. Our closest team members are Product, Engineering, Analytics, and Sales — the right person for this role can get technical where needed (hello Claude Code!) and collaborate heavily with account owners to sell direct to Merchants. If you've ever thought - "I wish a job existed where I could build new products alongside Product/Eng, and engage directly with end customers" then you're in luckSkillsYou've done some version of consultative selling — whether that was your title or notYou have real product curiosity (you dig into how things work, not just how to position them)You can build and test a pricing or GTM hypothesis, not just present oneYou're fluent with AI tools (Claude Code, Cursor, similar) as part of your daily workflowYou can write clearly, present persuasively, and hold a room with senior stakeholdersYou're comfortable spanning enterprise and SMB segments — different merchants, different motivations, different sales motionsRestaurant or food tech operators who've been close to the merchant experienceSaaS go-to-market roles, especially at early-stage or growth-stage companiesStartup operators who've worn multiple hats and built processes from scratchConsultants — but the kind who built things, not just advised on themBenefitsOpportunities for equity grants401(k) plan with employer matching16 weeks of paid parental leaveWellness benefitsCommuter benefits matchPaid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)Medical, dental, and vision benefits11 paid holidaysDisability and basic life insuranceFamily-forming assistanceMental health programFlexible paid time off/vacation for salaried roles80 hours of paid sick time per year for salaried rolesVacation accrued at about 1 hour for every 25.97 hours worked for hourly rolesPaid sick time accrued at 1 hour for every 30 hours worked for hourly rolesPremium healthcareWellness expense reimbursementPaid parental leaveCompany OverviewDoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is http://www.doordash.com.Company H1B SponsorshipDoorDash has a track record of offering H1B sponsorships, with 70 in 2026, 530 in 2025, 510 in 2024, 413 in 2023, 612 in 2022, 439 in 2021, 126 in 2020. Please note that this does not guarantee sponsorship for this specific role.