[Remote] Senior AI DevEx Engineer

Note: The job is a remote job and is open to candidates in USA. Quo is a company revolutionizing communication for small businesses with an AI-powered platform that integrates calls, texts, and customer information. They are seeking a Senior AI Developer Experience Engineer to lead the transformation of AI tooling, improve developer productivity, and enhance the software development lifecycle across the organization.ResponsibilitiesDefine and drive DevEx strategy across engineering organizations, partnering with senior leaders to align investments with business prioritiesDesign, implement, and optimise CI/CD pipelines and lifecycle automation platformsBuild developer tools and automation to simplify and expedite the software development lifecycle from requirements through releaseDefine and promote golden paths for building, deploying, and operating servicesReduce tooling fragmentation through consolidation, strong defaults, and principled standardisationIdentify and eliminate friction across build, test, deployment, and operations workflowsImprove and maintain core infrastructure across multi-cloud and hybrid environmentsCollaborate with cross-functional teams to drive best practices in reliability, testability, and performanceRepresent DevEx strategy in senior technical forums and drive engineering culture improvementsIterate on evaluation frameworks that keep automation, AI-assisted tooling, and coding agents reliable and aligned with sound software engineering practicesSkills8+ years of professional software engineering experience, with at least 3 years focused on developer productivity, platform engineering, or internal toolingStrong hands-on coding skills in one or more modern languages such as Python, Go, Java, TypeScript, Kotlin, or SwiftDeep experience with CI/CD systems, build infrastructure, testing frameworks, and deployment automationDemonstrated ability to influence engineering practices across multiple teams or organisationsExposure to AI-assisted engineering workflows, coding agents, or LLM evaluation pipelinesExperience improving developer productivity at a company with hundreds or thousands of engineersExperience identifying, measuring, and systematically eliminating friction in the software development lifecycleAbility to balance standardisation with developer autonomy - knowing when to enforce defaults and when to empower teamsProven track record of translating technical strategy into measurable outcomesExperience operating critical systems with high reliability, observability, and availability requirementsClear and effective communication skills with the ability to engage both technical and leadership audiencesExperience building and scaling internal developer platforms as products (e.g., Backstage or similar portals)Experience with application lifecycle management or automation at enterprise scalePassion for engineering excellence and a track record of raising the technical bar across teamsBenefitsEquityExtensive medical coverageA monthly lifestyle stipendA flexible PTO policyCompany OverviewQuo (formerly OpenPhone) is the collaborative phone system trusted by teams at over 90k businesses. It was founded in undefined, and is headquartered in , with a workforce of 51-200 employees. Its website is https://try.quo.com/linkedin-visit-website.