[Remote] Senior Accounts Receivable Analyst

Note: The job is a remote job and is open to candidates in USA. Automox is a cloud-native IT operations platform that empowers IT admins. They are seeking a Senior Accounts Receivable Analyst to manage the accounts receivable process, including billing, collections, and cash application, while ensuring the company's financial health and operational efficiency.ResponsibilitiesProcess the end-to-end accounts receivable process ensuring timely and accurate invoicing across various transactions including new business, expansions, contract modifications, auto-renewals, multi-year agreements, and overagesExecute proactive, customer-centric collections strategies to drive timely payments, maintain strong customer relationships, and achieve collections efficiency and cash collection targets through effective use of NetSuite and TesorioAccurately apply and post incoming customer payments (ACH, wire, credit card, and Stripe) to the correct accounts, research and resolve unapplied cash, chargebacks, and short-pays in a timely mannerIssue credit and debit memos, manage customer credit monitoring including holds and limits, and ensure adjustments are accurate and properly documentedAnalyze AR trends, aging reports, collections performance, and key metrics to provide actionable insights that improve cash flow, reduce risk, and support accounting leadershipSupport month-end and year-end close activities, including finalizing billing procedures, reconciling AR-related accounts, and ensuring the accuracy of accounts receivable balances and revenue-related transactionsLeverage deep knowledge of NetSuite and SuiteBilling to execute billing operations, troubleshoot issues, support system enhancements, and drive process improvementsPrepare audit schedules, account reconciliations, customer billing support, and other documentation requested by internal and external auditors. Assist with SOX controls, testing requests, and process documentation to support audit readiness and complianceEmbrace AI tools and automation to streamline AR workflows, accelerate collections, improve forecasting, and continuously identify smarter ways to work in a fast-moving businessWork cross-functionally with Sales, Customer Success, Account Managers, Sales Operations, and other teams to resolve billing discrepancies and improve customer satisfactionThrive in a fully remote setting, demonstrating initiative, reliability, and accountability in meeting deadlines and achieving goalsSkills5+ years of experience in accounts receivable, billing, collections, or a related role, with a proven track record of managing complex AR operationsStrong analytical skills with the ability to interpret data and deliver actionable insightsExceptional communication with a customer-focused approach to collectionsHigh level of independence and self-motivation, with a demonstrated ability to excel in a remote work environmentProficiency in Microsoft Excel and Google SheetsDetail-oriented and highly organized, with the ability to manage multiple priorities effectivelyThrive in a fast-paced, high-growth environment as a proactive self-starter, and is comfortable adopting AI and automation tools to increase efficiencyExtensive experience with NetSuite ERP and SuiteBilling is highly preferredExperience with business tools such as SalesForce, Zendesk, Tesorio, Gmail, and Stripe is a plusFamiliarity with SaaS business models and subscription billing is preferredBenefitsEquity for Full-Time Employees401K MatchFlexible PTO, generous sick time policyComprehensive Health Plans with generous employer contributions100% Company-paid Short Term/Long Term Disability and Life InsuranceCompany HSA Contribution: $100-$200 per month based on tier$25 per month Lifestyle Spending AccountInternet Reimbursement - $50/month$500 Home office stipend$10k Adoption BenefitComprehensive Family Planning Covered on Meritian Medical PlanCompany OverviewAutomox provides cloud-based endpoint management software that automates patching, configuration, and security operations. It was founded in 2015, and is headquartered in Austin, Texas, USA, with a workforce of 201-500 employees. Its website is https://www.automox.com.