[Remote] Senior Account Technical Strategist
Note: The job is a remote job and is open to candidates in USA. Citrix is a leading cloud solution provider focused on enabling secure remote work for organizations worldwide. The Account Technical Strategist will develop strategies and build relationships with customers to enhance their use of Citrix solutions, ensuring alignment with their business goals and driving customer success.ResponsibilitiesDevelop strategic partnerships and relationships with your customers’ technical stakeholders, key decision makers, and executivesIdentify critical revenue-generating use cases our solutions support for our customersDefine a customer success roadmap that strengthens critical customer use cases and increases adoption of our solutionsCoordinate cross-functional teams and resources to ensure customer success goals are metDescribe the value our solutions provided at both a business and technical level in an easily understandable wayOvercome technical or business objections while moving a sales cycle forwardAssess how Citrix and/or NetScaler solutions can meet customers’ business prioritiesEstablish and maintain a regular cadence of meetings with your customersBe a trusted primary point of contact for customer stability and technical support concernsDeliver product demonstrations and technical presentations remotely or on-siteDesign and build multi-product proof of concept solutions for customer evaluationsProvide thought leadership on the latest industry trends and insightsMaintain a comprehensive understanding of competitive solutions and offeringsContribute to the broader teams’ value creation and technical mindshareSkills4+ years of presales, sales engineer, solution engineer, field CTO, or professional services experience4+ years supporting, designing, or delivering enterprise technology solutionsRecent experience with both Citrix Platform and NetScaler Platform technologiesComprehensive knowledge of business value drivers for critical technology purchasesAbility to adapt technical presentations to audiences with varying levels of technical expertise (e.g. IT administrators, directors, business stakeholders, and executives)Analytical and negotiation skills, particularly at the C-levelExcellent written and verbal communication skillsAbility to travel at least 60% of the time to customer sites, corporate offices, and eventsExperience working with service providers, ISVs, and channel partnersBachelor's Degree in Computer Science (or related field) or relevant work experienceProven record of success in driving customer adoption of technical solutions with Enterprise sales teamsExperience with multi-tenant, Zero Trust, identity access management (IAM), web proxy, role-based access control (RBAC), virtual desktops (e.g. VDI, DaaS), virtual applications, server virtualization, web applications, networking, enterprise browser, remote access, think clients, endpoint management (e.g. MDM, MAM), web application firewall (WAF), and/or observability solutionsExperience with Microsoft Azure, Amazon Web Services, and Google Cloud PlatformBenefitsCertain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others.Company OverviewCitrix offers a unified platform to secure, manage, and monitor diverse technologies in complex cloud environments. It is a sub-organization of Cloud Software Group. It was founded in 1989, and is headquartered in Fort Lauderdale, Florida, USA, with a workforce of 5001-10000 employees. Its website is https://www.citrix.com/.Company H1B SponsorshipCitrix has a track record of offering H1B sponsorships, with 1 in 2026, 7 in 2023, 130 in 2022, 185 in 2021, 153 in 2020. Please note that this does not guarantee sponsorship for this specific role.