[Remote] Senior Account Manager - Specialty Channel
Note: The job is a remote job and is open to candidates in USA. Freshpet is dedicated to transforming how people nourish their pets. They are seeking a strategic and performance-driven commercial leader to develop account and channel strategy, drive revenue and distribution growth, and strengthen retail partnerships in the specialty channel business.ResponsibilitiesOwn and drive customer strategy, defining clear priorities, growth levers, and where to playIdentify and develop high-impact initiatives that scale both the Freshpet brand and the broader fresh pet food categoryBuild annual and quarterly strategic plans grounded in category trends, shopper insights, and retailer dynamicsTranslate complex data into clear “so what” insights and actionable growth strategiesBuild and maintain strong, trust-based relationships with key decision-makers across national and regional specialty retailersAct as a thought partner to customers—bringing forward a clear, insight-led perspective on category growth, assortment, and merchandisingLead joint business planning, aligning on shared priorities, growth targets, and execution plansInfluence customer strategies to unlock incremental opportunities and expand Freshpet’s role within the categoryOwn revenue, distribution, and ACV performance across assigned accounts with full accountability for resultsIdentify and prioritize the highest-impact opportunities to expand distribution, optimize assortment, and strengthen in-store presenceMonitor performance trends, identify risks and opportunities, and adjust strategies in real time to stay ahead of planEnsure strong execution of key initiatives, including new item launches and in-store programmingLeverage data and analytics to evaluate performance, uncover insights, and inform decision-makingQuickly synthesize multiple data sources into clear, concise recommendationsPartner with internal teams to align on forecasting, planning, and performance trackingEstablish a strong test-and-learn mindset to continuously optimize resultsPartner closely with marketing, supply chain, finance, and operations to ensure strategies are aligned and executableAlign assortment, merchandising, and activation plans with broader brand and channel strategiesEnsure strong coordination across distributor partners to drive consistent execution and expanded reachChampion best practices and elevate overall specialty channel capabilitySupport development of account-level forecasts, trade planning, and investment strategiesMonitor performance against financial targets and identify actions to close gaps or accelerate growthBalance growth opportunities with ROI discipline to drive sustainable, profitable performanceSkillsBachelor's degree in Business, Marketing, or a related field7+ years of experience in pet or CPG sales or account managementProven ability to develop and execute strategic growth plans that drive measurable resultsStrong analytical capabilities with the ability to translate data into clear insights and actionsDemonstrated success building and influencing productive retail partnershipsStrong commercial acumen across category, customer, and shopper dynamicsAgility and adaptability in a fast-paced, evolving environmentExcellent communication and storytelling skills, with the ability to influence across levels and functionsHigh ownership mindset with a bias for action and resultsBenefitsMedical, dental and vision insuranceBasic and optional life insuranceShort- and long-term disability protectionFlexible spending accountsA 401(k) plan with company matchPaid parental leavePet insuranceTuition assistanceA generous PTO planCompany OverviewFreshpet is an American manufacturer of refrigerated food and treats for dogs and cats. It was founded in 2006 by pet food industry It was founded in 2006, and is headquartered in Secaucus, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is http://freshpet.com.