[Remote] Senior Account Manager (Remote)
Note: The job is a remote job and is open to candidates in USA. TheGuarantors is a fintech company focused on helping multifamily owners and operators mitigate leasing risk while expanding access for renters. The Senior Account Manager is responsible for full-cycle sales engagement with clients, advising them on best practices, and driving business growth through strategic account management.ResponsibilitiesOwn account engagement strategy, conduct thoughtful discovery, build relevant demos, and manage objection handling in a structured yet dynamic full-cycle sales motionMeet or exceed quota on a specific named book of clients by maintaining consistent and thoughtful servicing efforts in line with service expectationsLead account kickoff meetings, project manage product launches, and coordinate handoffs to Partner SuccessConduct Quarterly Business Reviews (QBRs) to review program data, demonstrate value, and identify growth opportunitiesGather and share competitive intelligence regarding market share, practices, and industry trendsAdvocate for operational changes in coverage and processes to drive revenueFacilitate client feedback loops by conducting product review calls and collaborating with Marketing on case studiesExecute day-to-day responsibilities related to managing, adjusting, and expanding existing business with accuracy, timeliness, and consistencyAnalyze, review, or maintain account engagement, performance, and risk data to support business needsPartner with Partner Success, GTM, Marketing, and Customer Success to support expanding business and creating successful client launchesCommunicate updates, risks, blockers, and recommendations clearly and proactivelyIdentify opportunities to improve pitch processes, script quality, talk track efficiency, and objection handling while maintaining compliance with insurance regulationsUse data, judgment, and business context to inform decisions and recommendationsManage assigned work independently and follow through on commitments, deadlines, and deliverablesEnsure work is completed in accordance with applicable policies, procedures, standards, and regulatory requirementsPerform other role-related responsibilities as assigned and aligned with business needsSkills4+ years of experience in B2B salesExperience with Hubspot (or a similar CRM), Google Suite, Excel, LinkedIn SalesNav, Zoom (or similar video conferencing tools) is requiredStrong understanding of pipeline management and selling through a structured sales methodology like Challenger, with the ability to apply that framework dynamically in new contextsDemonstrated ability to manage B2B sales cycles, partner with GTM, Partner Success, Customer Success, and Marketing, and deliver high-quality work in a dynamic business environmentBachelor's degree in Business, Finance, English Literature, Communications, Psychology, or equivalent practical experienceExperience working in a regulated, client-facing environmentExperience using Power BI, ZoomInfo, Monday.com (or similar data room tools), Gong, and ALNExposure to the commercial multifamily real estate industry, proptech, or insurancePrior experience in the commercial multifamily real estate industry, consumer credit, lending, or B2B SaaSBenefitsOpportunities to make an impact within a fast growing companyMedical, dental, & vision insurance, beginning day oneHealth savings account with employer contributionFlexible spending accounts (healthcare, dependent care, commuter)401(k)Generous PTO and paid holidaysIn-office lunch PerkFlexible working hoursPaid parental leaveCompany sponsored short and long term disabilityCompany OverviewTheGuarantors is a FinTech company that offers innovative risk and financial solutions for the real estate ecosystem. It was founded in 2015, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://www.theguarantors.com.