[Remote] Salesforce Administrator & Release Engineer DHS Public Trust (Remote)

Note: The job is a remote job and is open to candidates in USA. ICF is a global advisory and technology services provider, and they are seeking an experienced Salesforce System Administrator and Release Engineer to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The role involves configuring and maintaining Salesforce applications, overseeing release management processes, and ensuring compliance with federal standards.ResponsibilitiesHelp configure and maintain the Salesforce application built on the Salesforce Government Cloud platform, ensuring optimal performance, security, and compliance with DoD and federal standardsManage user accounts, roles, permissions, profiles, sharing rules, and security settings to support project requirementsCustomize Salesforce using its native low-code/no-code tools to implement workflows, page layouts, Experience Cloud sites, reports, dashboards, and other system featuresOversee release management processes, including setting up the CI/CD pipeline, scheduling, and executing software releases using DevOps best practicesCoordinate with development teams to deploy updates, patches, and new features, ensuring minimal disruption to system operationsSupport data migration from the legacy system, including data validation, cleansing, and importing into SalesforceCreate and maintain technical documentation for system configurations, release processes, and project deliverablesMonitor system performance, troubleshoot issues, and implement enhancements to ensure long-term system reliabilitySupport gate reviews for system lifecycle checkpoints, ensuring all deliverables meet DHS standardsSkillsActive Salesforce Administrator certification3+ years as a Salesforce Administrator for large production orgs3+ years of hands-on experience in DevOps practices, including software release management, version control, and deployment automation (e.g., using tools like Git, Jenkins, or Salesforce DX)Candidate must have a Public Trust or an Active Secret clearanceU.S. Citizenship is required due to federal contract requirementsCandidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.SCandidate must have lived in the U.S. for three (3) full years out of the last five (5) yearsSalesforce Advanced Administrator certification or other technical Salesforce certificationsDemonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.)Experience with data migration tools (e.g., Data Loader, Salesforce Data Import Wizard) and integration processesUnderstanding of DoD and federal government security standards and experience supporting ATO processesExperience administering OmniStudio components (Flex Cards, OmniScripts, Integration Procedures, etc.)Familiarity with Salesforce Public Sector Solutions componentsExperience with Salesforce Government Cloud implementations for federal clients, particularly DHS or DoDPrior involvement in data migration projects from legacy systems to cloud platformsPrior experience implementing or administering DevOps tools including code repositories, scripted actions, automated code scans, etcPrior experience delivering user training or creating technical documentationBenefitsICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive.We are an equal opportunity employer.Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.To request an accommodation, please email [email protected] and we will be happy to assist.All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.Company OverviewICF is a global consulting and technology services provider focused on making big things possible for our clients. It was founded in 1969, and is headquartered in Fairfax, Virginia, USA, with a workforce of 5001-10000 employees. Its website is https://www.icf.com.