[Remote] Sales Support Rep (Req# 1315)

Note: The job is a remote job and is open to candidates in USA. ePlus inc. is a technology solutions provider that values collaboration and innovation. They are seeking a Sales Support Representative responsible for generating new business and managing existing customer activities while handling the administrative responsibilities of the sales cycle.ResponsibilitiesAccurately place orders into the system from customer-issued PO’sFollow-up on orders to ensure their successful delivery within customer expectationsLead open order management, insuring that open orders are delivered to the customer expediently and accuratelyConfirm that all invoicing activity is taking place in a timely and accurate mannerTake a proactive role with problem resolution at the customer and supplier levelsLearn about the programs available at our major vendor suppliers in order to source products via the most advantageous price to ePlusAssist customers with Returns issues, order inquiries, and any other requests for informationDevelop successful relationships with sales, vendors, and internal departmentsAssist with quotingOffer add-on opportunities to our customers such as warranty uplifts, service agreements, accessories, or suppliesUse proper decorum in all communications with customers both internal and externalProjects and additional responsibilities as needed or assignedSkillsBachelor's degree preferred1+ years of sales or customer service experienceKnowledge of computers/networking and the IT industry as a wholeExcellent communication/phone skills is a mustAbility to prioritize and multi task is a mustMust be a team player with a positive attitudeKnowledge of Microsoft office suite of products is a mustBenefitsCommissionsDiscretionary bonusesMedical benefitsFinancial benefitsOther benefits401(k) eligibilityEmployee stock purchase programVarious paid time off benefits, such as vacation, sick time, and personal leaveCompany OverviewePlus is a customer-first, services-led, results-driven and trusted industry leader that helps organizations secure, modernize, optimize, and scale every aspect of their IT infrastructure. It was founded in 1990, and is headquartered in Herndon, Virginia, USA, with a workforce of 1001-5000 employees. Its website is http://www.eplus.com/.