[Remote] Sales Operations Specialist

Note: The job is a remote job and is open to candidates in USA. Microbot Medical is a cutting-edge medical device company focused on robotic surgery. They are seeking a motivated Sales Operations Specialist to ensure smooth execution of the order lifecycle by managing processes from quote to cash and supporting contract workflows.ResponsibilitiesManage the end-to-end order process, including order entry, validation, and submission to ensure accurate and timely fulfillmentReview sales orders for completeness, pricing accuracy, and compliance with approved terms and policiesCoordinate with Finance, Operations, and Logistics to ensure seamless order processing, invoicing, and deliveryResolve order discrepancies, billing issues, and fulfillment delays with urgency and attention to detailMonitor order status and proactively communicate updates to internal stakeholders and sales teamsFacilitate the review and processing of customer contracts, quotes, and sales agreementsPartner with Legal and Sales teams to route, track, and manage contract approvals and revisionsEnsure all deal terms (pricing, discounts, terms & conditions) align with company policies and approval frameworksSupport contract lifecycle management, including renewals, amendments, and documentation storageAct as a central coordinator to move deals efficiently through internal approval workflowsSupport sales teams with quote generation, deal structuring, and order submission processesMaintain and enforce standardized workflows for quoting, contracting, and order processingServe as a point of contact for sales team inquiries related to orders, contracts, and operational processesAssist in onboarding and training sales reps on tools, policies, and order/contract proceduresIdentify process gaps and recommend improvements to enhance speed, accuracy, and customer experiencePerform other job-related duties assigned from time to time, within your scope of practiceSkillsBachelor's degree required; Business, Operations, Finance, Supply Chain, or related field preferred1–4+ years of experience in sales operations, order management, contracts administration, customer operations, or related commercial support rolesStrong organizational skills with the ability to manage multiple priorities and deadlines simultaneouslyExperience with HubSpot or similar CRM tools, and Priority or similar ERP toolsExcellent written and verbal communication skillsHigh attention to detail and problem-solving abilityAbility to work cross-functionally with internal stakeholders at multiple organizational levelsAdvanced proficiency in Microsoft Excel and other Microsoft Office applicationsStrong process orientation and operational mindsetAbility to handle sensitive commercial and contractual information confidentiallyExperience supporting contract lifecycle management and legal review workflowsAbility to identify process improvement opportunities and drive operational efficienciesCustomer-focused approach with strong interpersonal skillsDemonstrated ability to build rapport with clinical and administrative stakeholdersFamiliarity with hospital procurement processesUnderstanding of regulatory considerations for healthcare and medical devicesWillingness and ability to travel up to 15% for company/team meetings and/or field ridesValid driver's license requiredExperience supporting a medical device, healthcare, or other regulated commercial environments preferredBenefitsVariable compensation annually (annual base salary range of $60k-$72k, plus eligibility for 10% annual performance bonus)Full benefits package including medical, dental, vision, and 401(k)Comprehensive onboarding and ongoing product training programCompany OverviewMicrobot Medical is the first medical device company specialized in the researching, designing, developing and commercializing. It was founded in 1988, and is headquartered in Caesarea, Hefa, ISR, with a workforce of 11-50 employees. Its website is http://www.microbotmedical.com/.