[Remote] Sales Operations Manager

Note: The job is a remote job and is open to candidates in USA. HALO Branded Solutions is a global leader in the branded merchandise industry, and they are seeking a Sales Operations Manager to drive operational excellence within the Seller Platform segment. This role is responsible for implementing and maintaining global strategies and processes, ensuring the team has the necessary infrastructure and tools to pursue and close client opportunities effectively.ResponsibilitiesIdentify and eliminate bottlenecks that impede speed to quote or speed to close within the Seller Platform teamBuild and maintain an intake process for custom projects, RFPs, and client concepting requestsSupport marketing campaigns and outreach efforts by providing data insights and segmentation in coordination with the Marketing Operations teamImprove pipeline accuracy and inspection discipline across the Strategic Accounts teamIncrease forecast quality by strengthening opportunity hygiene, stage integrity, and risk visibilityReduce speed-to-quote friction through clearer processes, better intake management, and disciplined exception handlingCreate consistent visibility into seller productivity, funnel performance, and whitespace-based expansion opportunitiesStandardize core operating rhythms, reporting, and process adherence for Strategic Accounts within the broader RevOps frameworkAnalyze Seller Platform sales performance, conversion rates, deal cycle times, and sourcing trends, providing insights to both segment leadership and the central RevOps teamConduct whitespace analysis to identify expansion opportunities across existing customers into additional Halo solutions, informing account prioritization and growth strategyIdentify and report on seller performance, including productivity metrics, activity trends, and contribution to segment revenue goalsContribute to monthly, quarterly, and annual reporting packages using shared reporting frameworksIdentify and recommend process or structural improvements within the segment, escalating those with broader organizational implications to RevOps leadershipBuild and manage dashboards that provide leadership with real-time visibility into Seller Platform pipeline health, funnel metrics, win/loss trends, and performance against revenue targetsPartner with Seller Platform leadership to drive weekly pipeline reviews, ensuring data accuracy and pipeline hygiene that feeds reliably into the company-wide forecastAnalyze historical sales patterns and seasonal buying behavior in the promotional products space to inform demand and revenue forecasting, contributing those insights to the central RevOps modelImplement and continuously improve sales processes for the Seller Platform team, including lead intake, qualification, quoting, pricing, and handoff to account teamsMaintain operational playbooks, workflow documentation, and standardized procedures that ensure consistency and scalability across the segmentMonitor adherence to company-wide sales process standards, flagging deviations and working collaboratively to resolve themTrain new hires on systems, processes, and operating standards to accelerate ramp-up time and drive adoptionServe as the primary point of contact between the Seller Platform team and the central RevOps function on systems questions, data issues, and process exceptionsApply company pricing guidelines, margin targets, and quote templates to Seller Platform pursuits, ensuring quotes are accurate, competitive, and aligned with profitability expectationsEscalate pricing exceptions or non-standard deal structures through appropriate governance channelsParticipate actively in the broader RevOps operating model, contributing to standards development and maintaining clear two-way communication between the Seller Platform team and central RevOpsPartner with Finance to support budgeting, incentive plan administration, and revenue tracking within the segmentCoordinate with Supply Chain, Creative, and Program Management to ensure seamless execution of new client onboardingSkills5 or more years of experience in Sales Operations, Revenue Operations, or Business OperationsExperience in promotional products, marketing services, branded merchandise, or a similar industry involving product sourcing and vendor coordinationStrong knowledge of CRM platforms and reporting and dashboard toolsAbility to work within a centrally governed operational framework, applying standards consistently while adapting to the needs of a specific sales segmentExceptional analytical skills with the ability to translate data into insights and actionable recommendationsStrong process discipline and the ability to maintain standards consistently while identifying and escalating gaps or improvementsExcellent communication skills and the ability to influence without authority across organizational layersExperience embedded within a sales segment as part of a larger, centralized Revenue Operations or Sales Operations organizationBackground working with distributor-side platforms and tools such as ASI, SAGE, or PPAI systemsUnderstanding of margin structure, cost of goods, and pricing strategy for branded merchandiseFamiliarity with outreach automation, desk operations, or quoting platformsExperience contributing to company-wide pipeline management and forecasting programsBenefitsNationwide coverage for Medical, Dental, Vision, Life, and Disability insuranceAdditional Voluntary Benefits401(k) Retirement Savings PlanHealth Savings Accounts (HSA)Flexible Spending Accounts (FSA)Career advancement opportunities by learning from industry leadersAccess to HALO’s influential global network, leadership opportunities, and diverse perspectivesCulture of ingenuity, inclusion, and relentless determinationRecognition programs including gift cards, trips, concert tickets, and merchandise rewardsReasonable accommodations to individuals with disabilitiesCompany OverviewHALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. It was founded in 1952, and is headquartered in Sterling, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://www.halo.com.