[Remote] Sales Operations Manager

Note: The job is a remote job and is open to candidates in USA. Collibra is a company that helps customers realize the full value of data intelligence. They are seeking a Sales Operations Manager to design and own Salesforce processes, reporting infrastructure, and capacity planning to enable scalable delivery of services.ResponsibilitiesServing as the primary Salesforce subject matter expert for the Services organization, owning both front-end (page layouts, fields) and back-end (custom objects, advanced Flows) configuration in order to support scalable, repeatable operationsDesigning and deploying repeatable Salesforce processes tailored for an enterprise SaaS professional services environment in order to improve forecast accuracy, utilization tracking, and project health visibilityLeading cross-functional projects independently from inception through completion in order to deliver on operational priorities set by senior leadership across Services and Customer EngineeringCollaborating with BI Analysts to maintain a clean Salesforce data foundation in order to ensure all Services activity is accurately reflected in executive reporting and downstream business intelligenceIdentifying and resolving process bottlenecks across the implementation and consulting lifecycle in order to accelerate project delivery and reduce manual overhead for Services leadershipSkills5+ years of operations experience within a SaaS, professional services, or consulting organizationHands-on technical experience configuring Salesforce, including Flow Builder, custom object modeling, and advanced reportingExperience building and scaling operational workflows for professional services teamsA bachelor's degree or equivalent related working experience is requiredDemonstrated proficiency in leveraging AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve real-world business challenges, drive measurable outcomes, or streamline workflowsThis position is not eligible for visa sponsorshipFamiliar with applying Professional Services Automation (PSA) software integrated with Salesforce (Certinia / FinancialForce preferred)Familiar with the data intelligence or data governance industry; a Salesforce certification (Administrator, Advanced Administrator, or Platform App Builder) is considered a plusBenefitsBonus potentialEquity for eligible rolesA Flex Fund monthly stipendPension/401k plansCompetitive total rewards packageFlexible offerings sit on a foundation of competitive compensation, health coverage, and time offCompany OverviewCollibra delivers an end-to-end Data Intelligence platform to accelerate digital business transformation. It was founded in 2008, and is headquartered in Brussels, Brussels Hoofdstedelijk Gewest, BEL, with a workforce of 1001-5000 employees. Its website is https://www.collibra.com/us/en/.