[Remote] Sales Manager
Note: The job is a remote job and is open to candidates in USA. Brenntag is a leader in chemical distribution, and they are seeking a Sales Manager responsible for managing the sales efforts of Account Managers in their assigned territory. The role involves motivating the sales team, developing customer retention strategies, and ensuring that commercial activities align with company guidelines.ResponsibilitiesEffectively communicate the sales strategy, related tactics and expectations for the assigned territory or industryPre-define and communicate service levels, payment terms etc. - in alignment with defined guardrails (customer segmentation, ComEx)Establish Gross-Profit targets and set both team and individual targets / KPIsMotivate the sales team to achieve Regional targets and KPIs (both quantitative and qualitative)Ensure all Account Managers create, maintain, and present a robust sales plan, incl. mid-term objectives/ action-plans for priority customersGuide team to focus sales activities on the right customers (e.g., utilizing CRM classifications)Help team to prioritize new customer leads or customer projects and manage campaign initiation and executionFacilitate effective collaboration with cross-functional internal teams and Industry/ Product experts, who can support the delivery of increased product baskets and solutions for customers; Ensure Application Development Managers, Industry Marketing Managers and/or Product Management are utilized effectively to create growth opportunitiesTake responsibility for dealing with under-performers; interview & recruit new sales team membersPush people development incl. training and coaching (for details, see training and coaching below)Conduct deployment/staff planning, taking into account vacation/sick leave and resulting temporary replacementsEnsure all commercial activities within her/his area of responsibility are conducted in line with Brenntag's codes, guidelines and local and international legislationMaintain an up-to-date level of market, product, technical, and application knowledge, e.g., via trainingIdentify/ Derive growth opportunities/ trends and exchange with Industry Marketing Managers/Product ManagementSupport Industry Marketing Managers/Product Management in supplier relationship management, e.g., through participating in business reviewsDerive the optimal sales strategy for the team of Account Managers, taking into account customers/ products/ market developments and overall strategyDevelop customer retention strategiesBe part of the Sales Management leadership team and jointly shape the future sales directionHold weekly and monthly one-on-one review meetings with each Account Manager (physical or virtual) to discuss activities and upcoming visit/call plansHold regular coaching sessions (minimum quarterly, but ideally monthly) with each EAM/IAM and provide immediate feedback (Note: These coaching sessions can take place after joint customer meetings)Hold regular (min. quarterly) meetings with the sales team, to review team performance, discuss market-changes, refine commercial tactics, agree on new actions, share best-practices and facilitate teambuildingArrange and carry out further sales training (with external providers), in order to continually develop the Account ManagersAct as a first escalation instanceProvide pricing guidance with regards to price differentiationPush Account Managers on pricing excellence (e.g., margin management)Review prices set below min. thresholdEnsure appropriate data administration and documentation of all customer interactions and business cases in the local CRM system (e.g., post processing of visits, customer potential, customer projects, outstanding actions)Review team performance by reading CRM reports, monitoring the status of outstanding actions, measuring performance against sales campaigns and commercial excellence (e.g., price & margin management initiatives etc.)Complete sales and revenue-related reporting and develop respective actionsProactively manage and push EAMs/IAMs into the digital transformation in sales (Brenntag Connect)SkillsProven Management competencies, including having a track-record of achieving strong sales growth and delivering against business objectivesPost-Secondary Education with a focus in Business, Science or equivalent preferredExperience in the chemical distribution business, in a sales capacity, with a minimum 2 years of relevant leadership experienceHigh school diploma; BSc/BA in office administration or relevant field is preferredBenefitsIndividual development, on-the-job training, and development programs designed to help our employees grow in their careers.Paid parental leaveEducation assistance programEmployee assistance programVarious healthcare plan options as well as 401(k)Company OverviewBrenntag is a suppiler of chemical distribution, covers with its extensive product and services. It was founded in 1874, and is headquartered in Essen, Nordrhein-Westfalen, DEU, with a workforce of 10001+ employees. Its website is https://www.brenntag.com/.