[Remote] Risk Analyst- Casualty

Note: The job is a remote job and is open to candidates in USA. ICW Group is a reputable insurance company with over 50 years of experience, seeking to enhance its team with a Risk Analyst in Casualty. This role focuses on supporting underwriters through account management, ensuring excellent customer service, and contributing to the department's profitability and revenue goals. Responsibilities • Supports the Underwriters through account management assistance. • Collects account and insured information for analysis by communicating directly with agents on behalf of underwriters as needed. • Performs tasks to directly support the underwriting staff during such stages of the process as pre-quote, bind and post-bind type tasks for new business, renewals, and mid-term changes. • Collaborates with underwriters and agents as needed to communicate account status and complete outstanding subjectivities. • Liaises with underwriters to confirm binder and policy issuance instructions for policies and midterm change requests. • Adheres to all service standards by creating and delivering policies in an accurate and timely manner. • Processes subsequent endorsement activity and renewal processing. • Generates and delivers renewal solicitation and non-renewal letters based on instruction from underwriters. • Manages and prioritizes workloads to meet due dates. • Ensures electronic file maintenance. • Provides customer service to both internal and external customers. • Responds promptly to all internal and external customer requests. • Fosters strong relationships with agency staff and consultative in nature. • Responds to moderately complex inquiries from agency staff and within letter of authority. • Completes other underwriting account support tasks with minimal supervision as per company guidelines. • Serves as a mentor to junior level team members. • Identifies workflow issues and recommends changes for process improvement. • Duties may include any reasonable Company-related assignments as directed by Management. • Trains co-workers on computer systems and department procedures. • Supports the team in achieving department goals. • Assists in developing standard processes and job aids for the team. Skills • High school diploma or general education diploma (GED), required. • Minimum 1 year of related experience and/or training; or equivalent combination of education and experience. • Strong organizational skills with the ability to effectively handle multiple assignments, prioritize work, and meet deadlines in a dynamic and results driven environment. • Ability to work independently as a member of a team. • Ability to collaborate successfully in various settings. • Knowledge of Commercial Lines coverages (CAP, Property, GL, Excess, and WC). • Highly motivated with initiative, and a proactive approach to deliverables. • Knowledge and working understanding of business and financials concepts. • Proficient analytical skills. • Ability to work in a detail-oriented environment. • Excellent written and verbal communication skills in a variety of settings. • Customer centric mindset to service and resolution. • Proficient in Microsoft products and ability to quickly master proprietary and vended software applications. • Ability to master and apply new knowledge. • Bachelor’s degree preferred. • Understanding of policy structure, policy forms, and endorsements preferred. • Knowledge of insurance accounting a plus. Benefits • Generous medical, dental, and vision plans • 401K retirement plans and company match • Bonus potential for all positions • Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year) • 11 paid holidays throughout the calendar year • We’ll support you 100% Company Overview • ICW Group Insurance Companies is a top-tier, national, multi-line Property & Casualty insurance company, providing comprehensive coverage to safeguard our customers’ world. It was founded in 1972, and is headquartered in San Diego, California, USA, with a workforce of 1001-5000 employees. Its website is Apply tot his job Apply tot his job Apply tot his job