Remote Revenue Specialist II (Collections)
About the position We are currently seeking and interviewing ambitious and team-oriented, analytically-minded individuals who enjoy problem-solving and researching in a fast-paced and FUN work environment! DaVita is currently looking for a Patient Account Specialist. Individuals who excel in this role are highly ambitious, results driven, and comfortable thinking 'outside the box'. In this role you will develop and maintain relationships with insurance companies. Acting on behalf of DaVita you will collect payment from insurance companies on outstanding patient balances, research and resolve problem accounts as needed, and maximize collections to achieve collection performance goals. Healthcare (Medicare) billing, collections and/or credits experience is preferred Open to candidates with registration experience. Individuals in this role work with Insurance Payers to research and resolve accounts on behalf of our first-class patients. While research and resolution is often conducted by phone, resolution is also achieved through email and insurance carrier portals. Responsibilities • Identify trends and perform root cause analysis on unpaid and underpaid claims • Research, appeal, and resolve claim rejections, underpayments, and denials with appropriate insurance payor • Develop and maintain positive working relationships with clinical personnel, teammates, and insurance representatives Requirements • High school diploma or GED, required • Associates or Bachelor's degree, highly preferred • Ability to research and problem solve, using analytical and critical thinking skills • Healthcare and medical billing/collections experience is preferred • Intermediate computer proficiency in Microsoft Office including: Word, Excel, and Outlook • Demonstrated history of resolving challenging issues Nice-to-haves • Experience in healthcare billing and collections • Strong communication skills • Ability to work in a team-oriented environment Benefits • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out • Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning Apply tot his job