[Remote] Revenue Analyst

Note: The job is a remote job and is open to candidates in USA. ServiceChannel is a leader in empowering brands to manage their brick and mortar locations, and they are seeking a detail-oriented Revenue Analyst to support billing operations and revenue analysis. The role involves ensuring accurate invoicing, maintaining billing data integrity, and delivering insights into revenue performance while collaborating with various departments.ResponsibilitiesManage and support end-to-end billing operations, ensuring accurate and timely invoice generationMonitor billing cycles, identify issues, and proactively resolve discrepanciesPartner with Sales, Customer Success, and Finance to ensure billing accuracy and alignment with contract termsMaintain and improve billing processes and workflows to drive efficiency and scalabilityEnsure data integrity across billing systems, CRM, and ERP platformsAnalyze revenue performance across customers, products, and segments to identify trends and risksBuild and maintain recurring revenue reports with actionable insightsSupport forecasting, budgeting, and variance analysis in partnership with FP&AReconcile billing and revenue data across systems to ensure completeness and accuracySupport month-end and quarter-end close processes related to billing and revenuePartner with Accounting to ensure proper revenue recognition (ASC 606 alignment)Assist with audits by providing documentation and analysisMaintain documentation of billing policies and proceduresSupport enhancements and automation of billing and reporting systemsIdentify opportunities to streamline workflows and reduce manual effortCollaborate cross-functionally to improve data quality and reporting consistencySkillsBachelor's degree in Finance, Accounting, Business, or related field2–5 years of experience in billing operations, revenue analysis, or financial operationsStrong understanding of billing processes and revenue driversAdvanced Excel skills (large datasets, reconciliations, modeling)Experience with CRM and financial systems (e.g., Salesforce, NetSuite)Strong analytical, problem-solving, and attention-to-detail skillsAbility to manage multiple priorities in a deadline-driven environmentExperience in SaaS or subscription-based business modelsFamiliarity with billing platforms such as Suite Billing or ZoneKnowledge of revenue recognition principles (ASC 606)Experience working in SOX-controlled environmentsBenefitsMedicalDentalVisionLife and LTD insuranceHSA401(k) retirement planCompany OverviewServiceChannel is the cloud-based service automation platform for facility maintenance and repair services. It was founded in 1999, and is headquartered in Pleasanton, California, USA, with a workforce of 201-500 employees. Its website is https://www.servicechannel.com.Company H1B SponsorshipServiceChannel has a track record of offering H1B sponsorships, with 4 in 2025, 3 in 2024, 2 in 2023, 6 in 2022, 4 in 2021, 11 in 2020. Please note that this does not guarantee sponsorship for this specific role.