[Remote] Remote Personal Lines Account Manager

Note: The job is a remote job and is open to candidates in USA. Branco Insurance Group is a client-focused insurance agency dedicated to providing personalized insurance solutions and exceptional service. They are currently seeking a Personal Lines Account Manager to manage a book of personal insurance accounts, focusing on building client relationships and ensuring high-quality service. Responsibilities Manage day-to-day service needs for personal lines accounts Process policy changes, endorsements, cancellations, and reinstatements Handle renewals, remarketing, and coverage reviews as needed Review policies and documents for accuracy and completeness Issue certificates, ID cards, and proof of insurance Communicate with clients regarding coverage options, billing, and policy questions Work with carriers to resolve underwriting or service issues Maintain accurate client records in the agency management system Identify cross-sell and coverage improvement opportunities and communicate them to producers or sales staff Skills 1–3+ years of Personal Lines insurance experience (agency or carrier) Active Property & Casualty insurance license (or ability to obtain) Knowledge of personal lines coverages (Auto, Home, Renters, Umbrella, etc.) Strong customer service, communication, and organizational skills Ability to manage multiple priorities in a fast-paced environment Proficiency with agency management systems and carrier platforms Benefits Health Insurance Paid time off and holidays 401K Licensing and continuing education support Career growth opportunities within the agency Company Overview Branco Insurance Group offers insurance for homeowners, commercial vehicles, motorcycles, term life, health, and real estate investment. It was founded in 2008, and is headquartered in Naugatuck, Connecticut, USA, with a workforce of 2-10 employees. Its website is