[Remote] Remote | Incident Management, Reliability & SRE Consultant — $70–$110/hour

Note: The job is a remote job and is open to candidates in USA. 24-MAG LLC is offering a part-time consulting opportunity for professionals with expertise in incident management, reliability, and site reliability engineering (SRE). The role involves reviewing various technical documents and artifacts for accuracy and quality, providing structured feedback, and ensuring high standards in incident management and reliability practices.ResponsibilitiesEvaluate AI-generated documents, spreadsheets, and slide decks involving incident management, reliability engineering, SRE practices, post-incident reviews, RCA summaries, runbooks, and service health reportingReview incident and reliability materials for accuracy, completeness, rigor, clarity, and practical relevanceAssess whether timelines, root-cause analysis, contributing factors, impact summaries, and remediation plans are logically supportedIdentify inaccurate assumptions, unclear incident logic, incomplete mitigation plans, weak reliability analysis, or poor linkage between evidence and recommendationsReview materials involving SLOs, SLIs, SLAs, error budgets, monitoring, alerting, on-call workflows, severity classification, escalation paths, and customer impact summariesAssess whether reliability materials are clear, actionable, and suitable for technical or leadership audiencesEvaluate dashboards, status summaries, incident communication materials, remediation plans, and executive-facing recommendations for rigor and usabilityProvide clear written feedback that improves incident management and reliability artifact qualityReview spreadsheets for structure, logic, calculations, formatting, usability, and consistencyAssess slide decks for organization, visual clarity, executive readability, and presentation qualityIdentify factual, aesthetic, formatting, and presentation errors across Microsoft Office and Google Workspace filesApply consistent review standards across documents, spreadsheets, and slide decksSkills5+ years of relevant professional experience in incident management, reliability engineering, site reliability engineering, platform engineering, production engineering, cloud infrastructure, observability, incident response, or related workNative or professional fluency in EnglishHigh proficiency in Microsoft Office and Google WorkspaceStrong experience with Google Slides, PowerPoint, Excel, Google Sheets, Word, and Google DocsAbility to evaluate documents, spreadsheets, and slide decks with strong attention to detailExcellent written communication skills and ability to provide structured feedbackAbility to work independently in a remote, project-based environmentAcademic backgrounds in computer science, software engineering, information systems, cloud infrastructure, systems engineering, data engineering, cybersecurity, or related fields may be relevantAdvanced degree from a reputable institution may be valuableProfessional training in SRE, reliability engineering, incident response, cloud systems, observability, or technical service management may also be relevant depending on project scopeMaster's degree or comparable technical credentialExperience creating or reviewing post-incident reports, RCA documents, runbooks, SLO/SLA materials, reliability dashboards, alerting plans, service health summaries, or incident communication materialsFamiliarity with tools such as PagerDuty, incident.io, Datadog, New Relic, Grafana, Prometheus, Splunk, CloudWatch, Kubernetes, Terraform, Jira, or comparable reliability and observability toolsExperience reviewing presentation decks for clarity, polish, and technical communication qualityStrong ability to evaluate both technical substance and visual/presentation qualityBenefitsFully remote with flexible schedulingWeekly payments via Stripe or WiseCompany OverviewAt 24-MAG, we support emerging AI and consulting platforms by sourcing and connecting qualified professionals with remote, contract-based opportunities. It was founded in undefined, and is headquartered in Sheridan, Wyoming, US, with a workforce of 2-10 employees. Its website is https://24-mag.com/.