[Remote] Remote Customer Support Coordinator
Note: The job is a remote job and is open to candidates in USA. Talentoma is a company focused on delivering excellent customer experiences, and they are seeking a Remote Customer Support Coordinator. This role involves managing customer interactions, service requests, and support workflows to ensure inquiries are resolved efficiently and professionally.ResponsibilitiesCoordinate customer support activities and follow-upsMonitor customer inquiries across multiple channelsAssist in resolving service-related issuesMaintain accurate customer records and documentationCollaborate with internal teams to address concernsSupport customer satisfaction initiativesSkillsStrong communication and relationship-building skillsExcellent problem-solving abilitiesComfortable using CRM platforms and support softwareAbility to work independently in a remote settingCustomer support or client service experience preferredBenefitsRemote work-from-home opportunityPaid training programCareer advancement pathwaysStable full-time scheduleCompany OverviewAt Talentoma, we're redefining the recruitment experience by seamlessly connecting top-tier talent with leading companies. It was founded in 2024, and is headquartered in Los Angeles, California, US, with a workforce of 11-50 employees. Its website is https://talentoma.com/.