[Remote] Remote Customer Service Team Director

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is expanding its leadership team and seeking experienced professionals who are ready to lead, mentor, and develop high-performing teams in a fully remote environment. In this role, you will connect with individuals interested in benefit programs, schedule consultations, and support team performance and development.ResponsibilitiesConnect with individuals who have expressed interest in benefit programsSchedule and conduct virtual consultations via ZoomGuide clients through benefit options and support enrollmentMaintain accurate digital records and follow-upsRecruit, mentor, and support team membersSet performance expectations and track progressLead team meetings, coaching sessions, and development callsPromote a culture of accountability and growthSkillsExperience in leadership, management, or client-facing rolesStrong communication and organizational skillsComfortable working remotely and using digital toolsMotivated to lead, develop others, and drive resultsAuthorized to work in the United StatesReliable internet connectionWindows-based computer with webcamBenefits100% remote work environmentFlexible schedulingWarm leads provided — no cold calling or prospectingWeekly pay via direct depositTraining and leadership development supportPerformance bonuses and advancement opportunitiesCollaborative, growth-focused team cultureCompany OverviewGlobe Life is an insurance company. It was founded in 1951, and is headquartered in Oklahoma City, Oklahoma, USA, with a workforce of 1001-5000 employees. Its website is https://www.globelifeinsurance.com.