[Remote] Remote Customer Service & Sales Representative – Career Transition Opportunity (Training Provided)

Note: The job is a remote job and is open to candidates in USA. Ian Graham Agency, LLC is a remote financial services agency focused on mentorship and practical training. They are seeking individuals transitioning into a customer service-driven sales role, providing structured training and support to guide clients through their inquiries and applications.ResponsibilitiesRespond to warm inquiries from individuals who requested information online, by phone, or through mailDeliver a positive customer service experience through scheduled Zoom or phone appointmentsEducate clients on available options and help them complete straightforward applicationsFollow a step-by-step system that removes guesswork and supports long-term successWork remotely with full training, tools, and back-office support provided5–10 hours per week on outreach and follow-ups10–20 hours per week meeting with customers5–10 hours per week on training, development, and administrative tasksSkillsExperience in customer service, teaching, hospitality, retail, or administrative rolesDependable, professional, and comfortable speaking with peopleDesire for a remote role with training and a clear growth pathSelf-motivated and open to coachingU.S. Citizen or Permanent Resident willing to complete licensing and a background checkBenefitsCommission-based compensation with monthly bonus opportunitiesAverage entry-level sale pays $600–$800Full-time representatives average 3–7 sales per weekPerformance-based increases available every 2–3 monthsNo quotas and no income ceilingWork remotely with full training, tools, and back-office support providedFully remote work with flexible schedulingWarm leads provided — no cold callsStructured onboarding and one-on-one mentorshipSkills transfer easily from customer service rolesLong-term career potential without returning to schoolWe provide guidance and support to help you obtain your Life Insurance LicenseCompany OverviewAs a financial services agency, Ian Graham Agency, LLC offers mortgage protection, final expense, retirement solutions, college savings strategies, term and whole life insurance options, and debt elimination programs. It was founded in undefined, and is headquartered in Grandville, Michigan, US, with a workforce of 11-50 employees. Its website is https://iangrahamagency.com.