[Remote] Remote Customer Service Representative – Full-Time or Part-Time

Note: The job is a remote job and is open to candidates in USA. TeamHealth is a leading provider in the healthcare industry, seeking motivated individuals to join their National Patient Service Center as Customer Service Representatives. This role involves assisting patients with billing and insurance inquiries, ensuring a compassionate and professional service experience.ResponsibilitiesProvide excellent customer service by phone, assisting patients with billing and insurance questionsResearch and resolve patient account issuesUpdate insurance information and rebill claims as necessaryGenerate and send itemized statements or courtesy claimsSet up and manage patient payment plansAccurately document all patient interactionsMaintain professionalism and empathy in all communicationsPerform other related administrative duties as assignedSkillsHigh school diploma or GEDStrong verbal communication and listening skillsAbility to multitask: listen, speak, and type simultaneouslyComfortable using Microsoft Windows and computer-based systemsPrevious customer service, call center, retail, or hospitality experience is a plusBenefits$750 Sign-On Bonus + Quarterly Incentives4-week paid remoteTraining hours: 8 AM to 5 PM EST, Monday through FridayWork from homeCompany-provided equipment for remoteFlexible Scheduling – Full-time and part-time options available401(k) Retirement Plan with discretionary company match (Available to full-time and part-time employees)Paid Time Off (PTO) + 8 Paid Holidays (Full-Time only)Comprehensive Wellness Programs – Support for your physical, emotional, financial, and social well-beingOngoing Training & Professional DevelopmentHealth Benefits (Full-Time): Medical, Dental, Vision, Life Insurance, HSA/FSA optionsCompany OverviewTeam Health is a healthcare organization providing administrative support and management. It was founded in 1979, and is headquartered in Knoxville, Tennessee, USA, with a workforce of 10001+ employees. Its website is https://www.teamhealth.com/?r=1.